Under the agreement, AIA Vietnam and Vinmec will collaborate to research and develop specialized insurance products and programs tailored to the diverse needs of various customer segments. These offerings come with exclusive benefits, expanding healthcare options and enhancing the service experience for customers of both entities.
As part of the partnership, Vinmec will continue to provide medical fee guarantee services based on AIA Vietnam’s requirements, reducing wait times and optimizing convenience in medical examinations and treatments. Customers will also gain access to membership programs, ensuring data security and personalized benefits, including tailored gifts for premium customer segments.
Additionally, both organizations will jointly host events and professional seminars to promote community awareness of proactive healthcare and comprehensive financial solutions.
Ms. Le Viet Thanh Ha, Director of Premium Customer Segment at AIA Vietnam
Speaking at the signing ceremony, Ms. Le Viet Thanh Ha, Director of Premium Customer Segment at AIA Vietnam, emphasized, “We understand that today’s customers prioritize personalized, in-depth, high-quality, and convenient healthcare services. Partnering with Vinmec establishes a foundation for AIA Vietnam to develop a premium healthcare ecosystem, providing customers with peace of mind in their health and financial decisions.”
With over 105 years of experience from AIA Group and 25 years of operation in Vietnam, AIA Vietnam currently serves more than 1.6 million customers and has paid over VND 16 trillion in insurance benefits. The company continuously expands its “Healthy Living” ecosystem with AIA Vitality, Personal Health Advisory and Management services, and community initiatives that inspire healthy lifestyles. AIA also leads in applying technology to consulting, customer care, and claims processing, delivering transparent and convenient experiences.
Mr. Nguyen Huy Ngoc, Deputy General Director of Vinmec Healthcare System
Mr. Nguyen Huy Ngoc, Deputy General Director of Vinmec Healthcare System, shared, “In the 4P philosophy of modern medicine, prevention plays a critical role. At Vinmec, we view prevention as the core foundation for protecting and improving community health—from proactive screening and risk prevention to early detection and timely intervention before conditions worsen. In this journey, insurance is an indispensable partner. Collaboration with insurance providers helps healthcare systems manage risks effectively, expand access to quality services, and promote proactive healthcare models within the community. Furthermore, Vinmec is committed to building a value-based healthcare system, delivering tangible benefits to customers through accessibility, treatment effectiveness, service experience, and cost optimization. By standardizing diagnosis and treatment protocols and optimizing care plans, we enhance professional quality while ensuring transparent cost control, creating mutual benefits for customers and payment partners.”
As a pioneering academic healthcare system developed by Vingroup, Vinmec currently operates 9 hospitals and 7 clinics, boasting strong expertise across multiple Centers of Excellence (Cardiology, Allergy-Clinical Immunology, Orthopedic Trauma-Sports Medicine, Oncology, etc.). The system continually integrates medical advancements such as cell therapy, personalized treatment using 3D printing, organ transplantation, and robotic surgery.
The collaboration between AIA Vietnam and Vinmec not only strengthens the domestic healthcare and financial ecosystem but also contributes to a healthier, more prosperous, and sustainable community for Vietnamese people.
Exclusive Benefits for AIA Customers at Vinmec
Expedited Medical Fee Guarantee: Minimizes wait times, ensuring a seamless medical examination and treatment experience.
Specialized Insurance Products and Programs: Tailored to meet the unique needs and characteristics of each customer segment.
Membership Perks and Personalized Benefits: AIA customers enjoy exclusive offers, policies, and gifts designed to meet the health needs of specific customer groups.
Access to Specialized Health Conferences, Seminars, and Events: Stay updated with the latest medical knowledge, enhancing awareness of proactive healthcare and disease prevention.
AIA Vietnam and FPT Partner to Accelerate Digital Transformation in Health Insurance
Uniting insurance, technology, and health, we pioneer a holistic, personalized ecosystem tailored for the Vietnamese people.
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