According to Mr. Vu Hong Truong, General Director of Hanoi Metro, the Cat Linh – Ha Dong urban railway line currently transports over 35,000 passengers daily, with 47% being commuters, 45% students, and the remaining 8% traveling for other purposes. Notably, the line has seen a shift from passengers seeking novel experiences to regular monthly ticket holders, with over 85% of passengers during peak hours using monthly passes.
The operation of the Cat Linh – Ha Dong urban railway line has contributed to a positive change in commuting habits, encouraging a shift from private vehicles to public transport. It has also fostered a culture of civilized and polite behavior among commuters.