On August 21st, iPOS.vn released a report on the Food and Beverage (F&B) Business Market in Vietnam for the first half of 2024, based on a survey of nearly 1,000 restaurants/cafes, over 2,300 diners, and 1,307 F&B personnel in the country.
The report provides insights into the average salaries of full-time and part-time personnel in the industry. For full-time employees, kitchen managers earn the highest salaries, with a common salary range of 10-15 million VND per month. The highest-paid kitchen manager can earn up to 35 million VND monthly.
Compared to other managerial positions, such as store managers, kitchen managers’ salaries are more competitive. Store managers’ salaries range from 9-12 million VND, with the highest-paid earning up to 30 million VND and the lowest at 4 million VND. Interestingly, the report finds that the income of a store manager is lower than that of back-office staff or equivalent to kitchen staff.
Barista at Highlands. Source: Highlands
For full-time staff, back-office personnel earn 9-12 million VND, while servers and kitchen staff have a salary range of 5-8 million VND. The lowest-paid servers and kitchen staff earn around 3.5-4 million VND per month.
Turning to part-time workers, IPOS calculates wages on an hourly basis. Bartenders currently earn the lowest hourly rate of 15,000-25,000 VND per hour, while kitchen staff and servers can earn up to 21,000-30,000 VND per hour. These three positions can command higher rates of 40,000-50,000 VND per hour with excellent performance.
According to IPOS, there are approximately 3 million workers in the F&B industry, with part-time workers forming the majority. About 2.3 million people work part-time, mostly students who contribute significantly to the success of F&B businesses in Vietnam.
The report also highlights that nearly 80% of F&B personnel juggle multiple roles. For instance, cashiers may be asked to help with other tasks when needed. On average, only slightly over 20% of staff stated that they were working solely in their initial job position.
The role of cashier is often combined with other duties. For instance, 27.97% of bartenders and 22.58% of servers are also responsible for cashier tasks such as recording orders on POS machines and handling payments. In full-service restaurants, the role of cashier is often combined with that of a receptionist who greets customers.
However, in larger business models with five or more outlets, such multi-tasking is less common.
