Understanding User Needs in the Context of International Integration
Socio-economic development drives enterprises to proactively diversify and optimize their products and services to best meet user needs. For banks, understanding, innovating, and satisfying customers is imperative in today’s flat world. In the past, when customers needed to transfer money to their relatives abroad, they had to rely on traditional methods such as remittance through air, water, road, or limited informal and formal services from financial institutions and banks. With this old experience, customers would lose time, money, and bear related risks. Empathizing with the difficulties customers face, the MBCambodia My Bank app from MB Cambodia Commercial Joint Stock Bank (MBCambodia) introduces a new feature. From now on, users can easily, safely, quickly, and conveniently transfer money to Vietnam.
Unofficial statistics show that there are currently about 700,000 Vietnamese living and working in Cambodia. The need to send money to their families or for personal savings is very high. The “International Money Transfer to Vietnam” service on the MBCambodia My Bank App makes it more convenient for customers to maintain and support their families while feeling secure in their work and developing their livelihoods and careers in the land of temples.
Don’t Let International Money Transfer Fees to Vietnam Become a “Burden”
With the goal of understanding and enhancing customer experiences not only domestically but also globally, MBCambodia recently launched the “International Money Transfer to Vietnam” service on the MBCambodia My Bank app with extremely attractive incentives. Specifically, for the first 1,000 transactions experiencing this service package, customers will enjoy a 100% discount on money transfer fees via the app. The program will run from August 12, 2024, until the total number of transactions reaches 1,000.
To perform a transaction, customers only need to access the MBCambodia My Bank app, select the international money transfer feature to Vietnam, create a transfer order, choose the purpose of the transfer, and follow the in-app instructions. Now, with just a smartphone and a few simple steps on the app, customers in Cambodia can send money to Vietnam from anywhere without having to visit a transaction counter or contact money transfer services in traditional ways. as in the past. This saves customers time and ensures that the money is delivered to the recipient safely and securely.
“In the past, transferring money to my family in Vietnam was very difficult. Now it’s the opposite. I’ve just completed a transfer, and my parents have already received it. The steps are incredibly simple, convenient, and save some money because recent transactions haven’t incurred any transfer fees. Now, when I go to Vietnam, I only need the MBCambodia My Bank app. When needed, I open the app and transfer money to my bank account in Vietnam. Thanks to the development of the economy and the growing relationship between the two countries, users can now enjoy such convenient services.” – Shared by a Vietnamese living in Cambodia.
MBCambodia Strengthens the Relationship Between Vietnam and Cambodia
MBCambodia is an enterprise with investment capital from Military Commercial Joint Stock Bank (MB) and has been operating in the Cambodian market for many years. Soon after establishing its headquarters in the Keystone Tower, Preah Norodom Boulevard, in Chamkar Mon District, Phnom Penh, the Embassy of Vietnam in Cambodia shared: “MBCambodia has contributed to promoting economic development, creating jobs, actively participating in social activities, and building the Vietnam-Cambodia friendship relationship.” MBCambodia is not only one of the critical links in connecting the two countries but also affirms the regional development of the MB Group.
The “International Money Transfer to Vietnam” service of MBCambodia demonstrates its commitment to bilateral support. Especially with the incentive program, users will no longer have to worry about “hesitating” with the 100% free online international money transfer fee to Vietnam. Along with this, the program also aims to promote customer experience with convenient services, high value, and the latest technology.
For more detailed information about the program, Click here.
MBCambodia reserves the right to change the terms and conditions without prior notice.
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