“Copper Beech: Elevating the Resident Experience with Tailored Privileges at Haus Da Lat”

Copper Beech is the discreet and luxurious force behind exclusive real estate in London and New York, and they are bringing their revolutionary property management standards to the 68 Sky Villas and Sky Mansions at Haus Da Lat.

Revolutionizing Property Management in Vietnam

From prestigious projects such as The Knightsbridge and One Hyde Park in London to 15 Hudson Yards and Aman New York Residences in New York, true luxury is not just defined by prime locations and upscale amenities, but by personalized services and meticulous operational standards that prioritize absolute privacy.

Haus Residences in Vietnam, comprising 68 exclusive Sky Villas and Sky Mansions within the Haus Da Lat complex, is strategically located overlooking the picturesque Xuan Huong Lake. This project marks the first collaboration between the developer and Copper Beech, a brand synonymous with discreet and opulent living for dignitaries, billionaires, and royalty worldwide. Copper Beech is set to introduce a unique standard of living to Haus Residences, where every experience is tailored and exclusive to a select few.

According to Matt Hobbs, Founder and CEO of Copper Beech, and a veteran in establishing operational standards for renowned private clubs such as Soho House, Annabel’s, and 6 Grosvenor Place, Vietnam’s high-end real estate market is thriving, but there is a missing link—a service ecosystem that anticipates residents’ needs before they arise, ensuring that everything is in its right place at the right time, without the need for repeated requests.

Haus Residences, a bespoke creation by leading global brands

Embracing operational standards from private clubs catering to royalty and billionaires worldwide, Copper Beech introduces the Private Concierge model exclusively for Haus Residences. These concierges are not mere support staff but lifestyle operation experts, carefully selected and trained according to the most stringent global service industry standards.

Private Concierges provide discreet and dedicated support to residents

“Residents don’t need to be served all the time, but they do need to be served at the right time,” says Matt Hobbs. “We’ve replaced the traditional lobby concierge with a discreet Private Concierge system that appears only when needed and retreats into the background when not. This ensures privacy without compromising on support. To achieve this, each family will have a dedicated team of concierges who will anticipate their needs, address queries, and maintain resident profiles, including preferences and request histories.”

At the Haus Residences lobby, residents will find no front desk staff, no strangers waiting, and no overwhelmed receptionists. Instead, it will be a private and tranquil space exclusively for residents and their guests, an extension of their homes.

Privileges for Haus Residences Inhabitants

Rather than replicating models from New York or London, Copper Beech listens to and understands the residents of Haus Residences to design tailored care and companionship that strikes a balance between proximity and exclusivity.

When a resident makes a request, the Private Concierge team springs into action, ensuring that everything is prepared to perfection: from deep cleaning and odor removal to technical checks, temperature and humidity control, soft lighting, and familiar music. The fridge is stocked with the resident’s favorite items, and fresh flowers are artfully arranged to match their aesthetic preferences.

Haus Residences offers discreet, flexible, and secure services

Haus Residences leverages smart technology to optimize the living experience, allowing residents to monitor their homes, schedule amenity usage, submit maintenance requests, and communicate with their Private Concierge via a dedicated app. While technology provides the foundation, the true differentiator lies in the ability to operate a highly personalized lifestyle with absolute precision.

At Haus Residences, no request is repeated because every desire is anticipated, prepared for, and fulfilled. From customized cleaning schedules that align with residents’ routines to selecting the right gardener who understands their preferred landscaping style, every detail is managed according to their standards without requiring their intervention. Even the most private requests, such as Montessori childcare or elderly care by internationally certified nurses, are discreetly, flexibly, and securely accommodated by the Private Concierge team.

Returning home to Haus Residences means returning to perfection

In addition to the highly personalized operational system managed by the Private Concierge team, becoming a resident at Haus Residences grants access to a Private Club with a global ecosystem of exclusive privileges curated by Copper Beech. These experiences are not accessible to the general public.

Dinners at home become gourmet affairs prepared by Michelin-starred chefs from Tokyo or New York, paired with rare vintages selected from ancient Burgundian cellars by renowned sommeliers. Private parties feature discreet performances by international singers, violinists who have graced Carnegie Hall, or contemporary artists from Berlin playing a single piece for one unique evening.

The 68 Sky Villas and Sky Mansions are architectural masterpieces designed by the legendary Kengo Kuma

Copper Beech also facilitates connections and interactions with influential figures in finance and technology, hosts exclusive events for alumni of prestigious universities, and provides rare opportunities to mingle with art collectors during private previews and auctions, attended by top art curators worldwide.

“We advise on the creation of exclusive lifestyle experiences for Haus Residences’ inhabitants, focusing on exclusivity, discretion, connectivity, community, and unique encounters where excellence is felt rather than seen,” says Matt Hobbs. “In Vietnam, Haus Residences will set a new standard of living and spark a revolution exclusively for the 68 Sky Villas and Sky Mansions.”