Leaky roof at Yen Nghia Station following a storm on May 23, with rainwater pooling on the station floor.

According to Hanoi Metro, the company that manages and operates the Cat Linh – Ha Dong line and its stations, a portion of the station’s roof was blown away during Storm Yagi in September 2024.

Months later, the issue remains unresolved by the responsible units, including Hanoi Metro, which manages and operates the train services and stations.

The situation reached a climax during a heavy downpour on May 23, when rainwater poured directly onto the station’s second floor, the rail tracks, and the trains arriving and departing from the station.

The intense rain not only flooded the train tracks but also left the station platform, where passengers board and disembark trains, partially submerged, creating a hazardous environment for commuters.

Additionally, out of the four ticket vending machines at Yen Nghia Station, only two are currently functional, with the remaining two displaying error messages.

Our reporter observed that the escalator system was non-functional for several days.

The delays in addressing these issues at Yen Nghia Station have impacted passengers’ train travel and diminished the quality of public transport services. Furthermore, the costly state-owned infrastructure is at risk of further deterioration due to prolonged exposure to rainwater.

In a statement regarding the incident, Hanoi Metro acknowledged that the damage to the roof of Yen Nghia Station occurred during Storm Yagi in September 2024. At that time, both the Cat Linh – Ha Dong and Nhon – Hanoi Railway lines had to suspend their operations temporarily.

Following the storm, the company conducted a thorough assessment of the damage caused by the storm and the operational conditions of the lines. They also worked expeditiously to restore the lines to service as soon as possible. With regards to the damage inflicted by Storm Yagi, including the blown-off roof, the company has inspected, documented, and developed repair plans and cost estimates for the necessary repairs, which have been submitted to the appropriate authorities for approval.

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