VietinBank has reported positive results for the first quarter of 2025, with total assets reaching VND 2,470 thousand billion, a 3.5% increase from the previous year. Lending stood at VND 1,800 thousand billion, reflecting a 4.6% year-on-year growth rate, outpacing the overall credit growth of the banking sector. Customer deposits amounted to VND 1,621 thousand billion, a 0.9% increase from 2024. Notably, VietinBank’s CASA (current account, savings account) reached VND 395 thousand billion, surging by 24.7% year-on-year, with a CASA ratio of 24.4% of total funding sources.
VietinBank optimizes its network by shifting to digital platforms to enhance customer experience and operational efficiency.
During this period, VietinBank kick-started the implementation of 35 new digital transformation initiatives. This follows the successful launch of 45 foundational initiatives in 2024, underscoring the bank’s accelerated journey toward comprehensive digital transformation. The focus remains on extensively digitizing products and services, reengineering business processes, harnessing the power of AI and Big Data for personalized offerings and cross-selling, and elevating the customer experience. In line with this, VietinBank established the Data and Artificial Intelligence Block to leverage advanced technologies, big data, and AI to enhance its competitive edge.
VietinBank is proactively aligning with Vietnam’s development orientations, including digital transformation, sustainable development, streamlining operations, and enhancing human resource quality and labor productivity. Notably, the bank has taken the initiative to streamline its transaction network, planning to reduce hundreds of transaction offices nationwide while simultaneously investing in modern digital platforms to enhance service quality and optimize operations. This streamlining is not only aimed at improving operational efficiency and cost savings but also plays a pivotal role in accelerating VietinBank’s digital transformation journey in the upcoming years.
Each step in VietinBank’s digital transformation journey demonstrates its strong commitment to becoming a leading modern, versatile, and efficient bank in Vietnam and the region. With a solid foundation and well-crafted strategy, VietinBank aspires to achieve groundbreaking success in the banking industry, positively impacting the country’s development and delivering maximum benefits and sustainable value to its shareholders.
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