The Banking Association Issues Urgent Warning!

Beware of Scams: VNBA Exposes Fake Document and Provides Tips for Protection

On May 22, 2025, a document titled “COMMITMENT” surfaced, bearing a forged signature of Mr. Nguyen Quoc Hung, Vice Chairman and General Secretary of VNBA. This fake document fraudulently stated that the Vietnam Banks Association (VNBA) committed to processing a large sum of money (2,300,242,600 VND) for an individual named To Thi Oanh Nga after her “bank verification.” It even boldly included a “100% compensation” clause if the association failed to disburse the funds, aiming to lure victims with a sense of guaranteed payout.

VNBA asserts: This document is entirely fake and crafted with malicious intent for sophisticated fraud. As a representative organization for the legal rights and interests of its member credit institutions, VNBA operates within the boundaries of the law and does not have the function or authority to make such commitments or directly handle personal transactions as mentioned in the forged document. Any account-related transactions and fund disbursements are conducted directly between customers and commercial banks.

The tactic of forging documents from reputable organizations, especially in the financial sector, is not new. Previously, VNBA and its member banks have repeatedly warned about similar incidents, including fake websites, emails, and branded SMS messages impersonating banks, phishing for personal information and OTP codes, and fictitious “prize notifications” demanding fees or fund transfers to scammers’ accounts.

Fraudsters often prey on people’s trust, lack of information, or greed, employing increasingly sophisticated and professional tactics, from forging seals and signatures to devising complex scam scenarios.

• Be skeptical of documents, notifications, emails, or messages from uncertain sources or displaying suspicious signs, even if they claim to be from VNBA or any bank.
• Never disclose personal information or bank account details (login credentials, passwords, OTP codes, card numbers, CVV, etc.) to anyone over the phone, email, social media, or unfamiliar links. Bank staff and VNBA will never ask for such information.
• Be cautious of requests for fund transfers, fee payments for prizes or rewards, or resolving “issues” linked to your account.
• When in doubt, directly contact the nearest bank branch or official hotline of the bank/VNBA to verify the information.
• Stay informed by regularly checking warnings and updates from banks and authorities about new scam tactics.

VNBA is committed to cooperating with relevant authorities to investigate and address the aforementioned fake document incident, ensuring strict punishment for the perpetrators. Together, we can combat financial fraud and foster a safe and transparent transaction environment.