
Comprehensive Restructuring: From Streamlining Operations to Transforming Mindsets
Over the past year, LPBank has implemented a range of organizational reform solutions: streamlining operations, removing unnecessary intermediary layers, standardizing operating procedures, automating manual tasks through technology, and decentralizing decision-making to front-line units. These changes have significantly reduced the administrative workload, allowing employees to focus more on high-value activities.
Allowing employees to leave early on Friday afternoons is the next step in this strategy, demonstrating the leadership’s trust in their staff’s productivity rather than mere presence. “We strive for an efficient and agile organization where every employee works with clear objectives and delivers tangible outcomes,” said Mr. Nguyen Duc Thuy, Chairman of LPBank’s Board of Directors. “When an organization is flexible and can measure effectiveness, there’s no need to adhere to traditional work hours.”
Specifically, employees at the head office and business units who meet or exceed their plans are allowed to leave at 3:00 PM every Friday. This flexible arrangement not only helps staff recharge and spend time with their families but also enables them to proactively engage and care for customers outside of regular business hours.

Previously, LPBank introduced a lump-sum salary mechanism, linking income to individual capabilities, in several units within its system. This approach, coupled with transparent evaluation tools based on actual job performance and contributions, is gradually replacing the traditional fixed salary model, eliminating income equality regardless of individual effort.
Paying employees based on their capabilities fosters a sense of autonomy, encourages positive competition, and motivates career development within the bank. LPBank is also refining its multi-dimensional evaluation system (combining qualitative and quantitative KPIs/OKRs) to comprehensively assess both professional effectiveness and creative contributions.
LPBank affirms that even amid efficiency restructuring and optimization, the focus remains on its people. Improving remuneration policies, offering flexible work arrangements, and providing equal income opportunities are the three pillars of building a sustainable organization where employees feel valued, trusted, and empowered.
In the context of fierce competition for high-quality human resources in the banking industry, strategic moves like LPBank’s are not only groundbreaking but also contribute to setting new standards for corporate culture in the digital age.
A Visionary Restructuring: NCB’s Strategic Blueprint for Success until 2030
The State Bank of Vietnam (SBV) has recently given its feedback and approval to the restructuring plan of the National Commercial Joint Stock Bank (NCB), with a vision extending to 2030. This marks a pivotal moment in the bank’s journey towards transformation and a new phase of strategic realignment.