In its first month of official operation, from December 22, 2024, to January 22, 2025, the Metro Line 1 recorded 2,926,468 passengers, exceeding the target by 236% compared to the plan. On the first two days of paid services (January 21 and 22), the number of passengers reached over 98,114.
Ms. Van Thi Huu Tam, Deputy Director of Urban Railway One Member Co., Ltd (HURC1), shared this information.
Passengers queue at the National University station on the morning of January 23 – Photo: KHAC HIEU
On the morning of January 23, at the National University station, many passengers reported issues with the online ticket payment app between 7:30 and 8:00 AM. Ms. Tam assured that the problem was promptly resolved, and during the system glitch, station staff sold tickets manually to ensure uninterrupted service.
HURC1 announced that passengers could opt for cashless payments by tapping their bank cards (EMV cards) or scanning QR codes from the HCMC Metro app at the ticket gates. Additionally, the MoMo e-wallet will be integrated into the payment system from January 24, allowing passengers to scan QR codes directly at the station’s reading devices.
HURC1 also shared that other e-wallets would be integrated in the future, with specific announcements upon completion. For time-based tickets, such as one-day, three-day, or monthly passes, passengers need to register an account on the HCMC Metro app, make payments, and purchase tickets. They will then receive an electronic QR code directly from the app, which they can scan at the QR code readers at the ticket gates to board the train.
HURC1 emphasized that paper tickets are only for passengers who cannot use the HCMC Metro app or bank cards. The company discourages the purchase of manual paper tickets. For a seamless journey, passengers are encouraged to use the HCMC Metro app or contactless card payments for single, one-day, three-day, or monthly tickets.
Metro Line 1 to Run Through New Year’s Eve
The Metro Line 1 (Ben Thanh – Suoi Tien) will operate with flexible hours from January 24 to February 2 to accommodate travelers during the Lunar New Year 2025 celebrations.
Specifically, from January 24 to 28, the metro will run from 5:00 AM to 11:00 PM daily. On January 29 (New Year’s Day), the service will be available from 12:30 AM to 2:00 AM and 5:00 AM to 10:00 PM. From January 30 to February 2, the operating hours will be from 5:00 AM to 10:00 PM. The number of trips and the interval between trains will be adjusted to meet the increased demand during the holiday season.
From January 24, passengers can pay for tickets directly using QR codes from the MoMo e-wallet or Napas bank cards at the ticket gates, instead of queuing to buy single tickets as before – Photo: KHAC HIEU
During the Lunar New Year rush, the metro remains a popular choice, with many passengers heading to the Eastern Bus Station to return to their hometowns – Photo: KHAC HIEU
For a seamless journey, passengers are encouraged to use the HCMC Metro app or contactless card payments for single, one-day, three-day, or monthly tickets – Photo: KHAC HIEU
The Magic of Christmas: Over 90,000 Passengers Choose the Metro on Christmas Day in Ho Chi Minh City
On Christmas Eve (December 24th), Ho Chi Minh City’s Metro Line 1 saw an impressive ridership of over 90,000 passengers, an astounding figure that doubled the expected daily passenger volume.
The Metro Line 1: Ben Thanh – Suoi Tien is Ready for Commercial Operations
The Ho Chi Minh City Metropolitan Railway Management Authority (MAUR) has announced that the Ben Thanh – Suoi Tien Metro Line 1 project has reached a significant milestone. With all the necessary requirements met, the project has been approved for commercial operation, marking a pivotal moment for the city’s urban transportation network.
Revolutionizing Urban Transportation: Sacombank’s Cashless Payment Solutions for a Greener Ho Chi Minh City
On December 22, the long-awaited Metro Line 1, connecting Ben Thanh and Suoi Tien, will officially open for commercial operations. This marks a significant step forward in the city’s transportation system, offering a fast and efficient way to travel. What’s truly remarkable is that passengers can now enjoy a seamless, cashless payment experience for their tickets through an innovative electronic ticketing system, powered by HURC1, Mastercard, and Sacombank. This cutting-edge Open-loop technology promises a convenient and secure journey for all commuters and tourists alike.
The Ultimate Guide to Seamless Transportation: “A Visionary Company’s Proposal for an Integrated Transport System: River Bus to Metro Connection”
The development of a waterbus service is set to revolutionize public transport and cater to the diverse needs of commuters accessing the Metro Line 1.
The Race to Launch Ho Chi Minh City’s First Metro Line
The ongoing dispute among contractors for the CP1a package (the underground section from Ben Thanh Station to the Opera House Station) of the metro line no. 1 remains unresolved. Ho Chi Minh City authorities are reporting the issue and seeking the Prime Minister’s guidance to facilitate a resolution. The aim is to ensure the first urban railway line in the city can commence commercial operations as scheduled on December 22nd.
