"The delay in repairing infrastructure damage caused by natural disasters has had a negative impact on passengers and train operations on the Cat Linh - Ha Dong Line 2A. Hanoi Metro takes responsibility for the recent incident of water leakage in the station during the rain, acknowledging that their slow response and lack of proactive coordination with relevant units and authorities contributed to the issue. The company pledges to improve and take timely and effective measures to prevent similar incidents in the future."