The delivery staff is busy approaching Tet.
These days, all “shippers” on the streets of Hanoi are busy with their work. Mr. Le Manh Hung (25 years old, from Hung Yen) has been doing this job for 3 years and says: “During Tet, the daily number of orders doubles compared to normal, I have to deliver nearly 400 orders every day. Although it’s tough, I try my best to earn extra income.”
The phone is always overheating due to continuous calls. Male shippers wear headphones to facilitate their work.
Orders are arranged to call each customer to pick up the goods.
Mr. Phan Dai Tai (32 years old) and his colleagues stack orders in the empty space under the apartment complex, waiting for customers to come and collect the goods. According to Tai, during Tet, shippers often have to work overtime to deliver enough orders to customers.
Customers who come to collect only need to read the last three digits of the phone number so that the delivery staff can hand over the requested type of goods.
According to a representative of Grab Joint Stock Company, in the month before Tet Giap Thin, the number of GrabExpress orders (delivery service) increased significantly compared to the same period last year. This reflects the increasing demand of consumers during the most important shopping season of the year.
According to Mr. Pham Bao Trung, Co-director of Business Development at Metric, from 7/11 – 7/12 of the lunar year 2023, the revenue on the 5 e-commerce platforms (Shopee, Lazada, Tiktok Shop, Tiki, Sendo) reached over 22,000 billion VND and the volume of products reached 235.7 million, increasing by 49.3% and 57.8% respectively compared to the same period in 2022.
“The online shopping market in Vietnam has been developing strongly in recent years. In 2023, e-commerce draws a bright picture, positively impacting the digital economy, playing a role in distribution and domestic consumption. According to data from the Department of E-commerce and Digital Economy, Vietnam’s e-commerce has grown by 25% and is among the top in the world,” said Mr. Trung.
Mr. Pham Bao Trung believes that the trend of online shopping has been booming since the appearance of the Covid-19 pandemic. At present, in large cities, online shopping is no longer a trend but has become a consumer habit.
