Ms. Vo Thi Thuy Duong was born in 1977 and holds a Master’s degree in International Economic and Law from Hanoi Law University. With nearly 20 years of experience in human resources management, Ms. Duong has held various important positions in large corporations and reputable banks. As the Deputy CEO of Bamboo Airways, she has made positive contributions to building and developing human resources, focusing on improving service quality to meet high customer demands.
Ms. Vo Thi Thuy Duong – Deputy CEO of NCB
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Ms. Vo Thi Thuy Duong joined NCB bank during a period of strong transformation according to the new strategy for the 2024-2028 period, with a vision towards 2032, aiming for healthy, safe, and transparent development. Accordingly, human resources development and organization restructuring are considered key factors. In 2023, NCB constantly added resources, strengthened the management team, and enhanced the quality of human resources, demonstrating the bank’s efforts and determination to increase resources to meet the fast and strong development needs in the new phase of NCB.
NCB is now one of the banks with a team of highly qualified personnel, especially senior personnel rich in experience, professional competence, and management ability in the financial-banking market. New human resources policies have also been implemented, making NCB the first time to be recognized as the “Best Workplace in Asia” by the HRAA – the leading prestigious award in the field of human resources.
NCB focuses on developing high-quality human resources to provide the best experiences for customers
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The addition of senior personnel with deep knowledge and rich experience and enthusiasm in the field of human resources continues to demonstrate NCB’s comprehensive restructuring and implementation of new development strategies from 2024.
A representative of the bank stated that NCB always considers people as the center of development. With strong investment in human resources, NCB aims to bring about significant changes in service quality, providing customers with excellent experiences in financial products and services according to the set strategy.
In parallel with that, NCB also implements comprehensive digital transformation projects, focusing on building data platforms, technology infrastructure, continuously upgrading and digitizing products and services, and enhancing customer experiences. By the end of the fourth quarter of 2023, NCB successfully reached 1 million customers and achieved over VND 96,249 billion in total assets, surpassing the annual target set at the Annual General Meeting of Shareholders 2023. This is a positive sign that demonstrates the remarkable efforts and optimistic transformation of the bank in the context of a challenging and difficult economic situation.
