PM asks customs to ease up on people, businesses

The Prime Minister requested the Ministry of Finance and the General Department of Customs to upgrade the information technology system towards digitizing documents while heading towards paperless in implementing customs procedures for import and export of goods; gradually moving towards ending the requirement for customs declarants to submit paper documents as part of the customs dossier when carrying out customs procedures.

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Prime Minister Pham Minh Chinh has just signed a document requesting ministries and localities to continue promoting and further enhancing the effectiveness of digital transformation in the customs sector.

To further promote and enhance the effectiveness of digital transformation, contributing to boosting imports and exports, saving costs, and creating more favorable conditions for people and businesses, the Prime Minister requested the Ministry of Finance and the General Department of Customs to upgrade the information technology system towards digitizing documents, moving towards paperless customs procedures for exported and imported goods, and gradually ending the requirement for customs declarants to submit paper documents as part of customs dossiers when carrying out customs procedures.

Ensuring equipment serving the modernization of the customs sector and the inspection, supervision, and control of customs at border gates and seaports, limiting contact between people, businesses and customs agencies to ensure strict compliance with legal regulations.

The Prime Minister requested to promote and further enhance the effectiveness of digital transformation in the customs sector.

The Prime Minister directed the Ministry of Finance and the General Department of Customs to strengthen cooperation activities and exchange of customs data information with countries in the region and the world, especially strategic trade partner countries with large import and export turnover of goods, to facilitate the export of Vietnamese goods to these countries and vice versa.

In particular, the Prime Minister requested the Ministry of Finance and the General Department of Customs to regularly organize dialogues, remove difficulties and obstacles, and assess the level of satisfaction of people and businesses when carrying out administrative procedures at customs agencies at all levels; promptly inspect, rectify, and handle units and customs officials who violate the law, harass, or delay in resolving, causing prolonged obstacles without proposing or recommending competent authorities to resolve.

The ministries, ministerial-level agencies, and government agencies, in accordance with their assigned functions and tasks, will review administrative procedures related to specialized inspections and licensing for exported and imported goods in order to amend, supplement, or recommend competent authorities to amend, supplement, or replace them in 2024: thoroughly applying the principle of risk management and mutual recognition in inspection activities; reducing the percentage of consignments required to be sampled for analysis and inspection; and agreeing on the principle that only one lead unit is responsible for managing and inspecting each commodity.

In addition, the Prime Minister also requested the People’s Committees of border provinces to develop a master plan for the border gate areas, including the arrangement of areas for joint control houses, working places for functional forces at the border gates, and places for assembling, inspecting, and supervising imported and exported goods; and to prevent congestion, causing disruption of order and safety in the area.