A video of a restaurant owner in Hai Phong, Vietnam, went viral on social media, sparking controversy due to the owner’s unhygienic practice of using her bare hands to serve food.
Recently, a clip from a local diner in Hai Phong has caused a stir online. The video depicts the owner of a small street-side diner using her bare hands to serve rice and side dishes, including fried eggs, braised meat, and shrimp paste, to customers.
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The video captures the restaurant owner using her hands to serve food, sparking concerns about hygiene. (Source: Beat Hai Phong – a local Facebook page) |
The video garnered over 22,000 views and thousands of comments on social media. It is said that this diner is usually packed with customers, with people even having to wait in line to get their meal.
(Source: Facebook pages – ‘An Choi Hai Phong Beatvn’ and ‘Beat Hai Phong’)
As seen in the video, the diner is a small street-side establishment, yet it attracts a large number of customers. A typical meal includes fried rice with a choice of side dishes such as fried eggs, braised meat, and shrimp paste, depending on the customer’s preference. However, the owner’s practice of using her hands to serve the food, even dipping her fingers into the braised meat sauce, has raised concerns about hygiene.
“I haven’t witnessed this practice in 15 years, and it seems nothing has changed.”
The video prompted a flood of comments from netizens, ranging from those who had never dined at this restaurant to those who had. While some criticized the unhygienic practice, others claimed that “the restaurant has always been like this, and it’s still crowded.”
– “Using hands for dry food is one thing, but dipping them into the meat sauce is just unhygienic.”
– “I can’t believe someone would do that. It gives me goosebumps just watching.”
– “I once happened to pass by and saw the owner doing this. I swore never to eat there again.”
– “Why doesn’t she just wear gloves? It would take a few seconds and be much more hygienic.”
– “I lost my appetite when I saw her sweat dripping into the bowl of rice.”
– “I haven’t witnessed this practice in 15 years, and it seems nothing has changed.”
Many people shared similar experiences in the comments, indicating that this practice has been going on for a long time, and the owner doesn’t seem inclined to change it. Despite the concerns, she continues to serve food with her bare hands daily.
The restaurant owner responds: “I want the world to know my restaurant is unhygienic.”
Before the online community could calm down, the restaurant owner herself responded to the situation. Once again, her statement caused an uproar among netizens.
(Source: Duy Hoang – Facebook page: ‘An Choi Hai Phong Beatvn’)
Specifically, the owner stated: “Why didn’t you post my picture as well? I’d love to see myself in the midst of my passionate work. And I want everyone in the world to know that my restaurant is unhygienic! I also want you and everyone on social media to criticize me as much as possible so that my restaurant will have fewer customers because, at the moment, it’s too crowded, and I’m exhausted!
I offer affordable meals, and I don’t aim to please everyone. I believe in sharing and supporting each other because we only live once. So, I choose to live a life of kindness and compassion. As a food handler, I should have a heart. But if you and others think I’m unhygienic, I won’t argue or try to explain myself. I admit that I didn’t do my best, and it’s my fault.”
Once again, I’d like to thank you and everyone on social media for your feedback, which has helped reduce the number of customers. I love my job because it allows me to help those with low incomes and the poor. I’m happy and grateful that I’ve been able to do this for a long time!
My biggest concern right now is that the local health station, where I sell my food, is forcing me to wear gloves. If I don’t comply, they will fine me. That’s my only worry!”
“Due to the hot fried rice, I can’t wear gloves, and customers are always in a hurry to get to work or school. So, I don’t have time to put on gloves and serve the food. Perhaps I’ll stop selling fried rice to avoid the heat and protect my hands!”
“If I change my menu, please let me know where you live so I can come and express my gratitude and repay your kindness! I wish you and your family good health and more time to post about other restaurants. Please continue to do good deeds and help others as you have done for my restaurant. May luck be on your side! Goodbye and take care!”
According to the owner’s statement, she used her hands because she was in a rush to serve customers, and the restaurant was packed. The rice was also hot, making it difficult to wear gloves. Interestingly, the owner admitted that her restaurant was unhygienic and wanted to make it known to the public. Moreover, she expressed gratitude for the online attention, as it helped reduce the number of customers, giving her some relief from the busy schedule.
The owner’s defiant response sparked more outrage than the initial video.
While the video itself garnered a few hundred comments, the owner’s response provoked over 1,300 comments from netizens.
– “I tried their food once, and it didn’t suit my taste. On top of that, it’s unhygienic. And now, with this defiant attitude, I wouldn’t return even if they paid me.”
– “I can’t believe her attitude. It’s one thing to use your hands, but at least use a spoon when handling hot food. I understand wanting to keep things simple, but we’re talking about basic hygiene here. It’s not about trying to please everyone; it’s about having a heart for your customers.”
– “Her response is delusional. People are giving constructive criticism to help improve her business. Instead, she’s asking for more criticism to drive customers away. I’m sure she’ll get her wish after this.”
– “Wearing gloves is not that difficult. If she can’t, she could at least use a spoon to serve the food. It takes a second, and it’s more hygienic. It’s not about challenging others; it’s about having a heart for your work and your customers. Passion without hygiene is pointless.”
– “The owner’s response is disappointing. When customers give feedback, it’s an opportunity to improve. Instead of justifying her actions, she could have simply said she would use a spoon or wear gloves. By refusing to change, she’s essentially destroying her own business.”
The restaurant owner finally agrees to wear gloves!
(Source: Duy Hoang – Facebook page: ‘An Choi Hai Phong Beatvn’)
The owner’s initial response sparked a wave of criticism and outrage from netizens. However, a day later, people noticed a positive change. The owner was seen wearing gloves and using them to serve food, a significant improvement from her previous bare-handed approach.
“That’s a good move. Your restaurant has delicious and affordable food, and now with this small change, it’s perfect. Sometimes, feedback from the online community is not meant to bring you down but to help you improve. Keep up the good work!” – a netizen commented.
The incident involving the restaurant owner in Hai Phong continues to spark mixed reactions and discussions among netizens.
