“Catering to the Payment Needs of International Travelers with Payment Link”

With 9 million international arrivals in the first half of the year, Vietnam's tourism industry is on a robust recovery path. To capitalize on this opportunity, hotels, resorts, and golf courses must promptly adopt payment solutions that meet the evolving demands of foreign travelers.

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According to the latest figures from Vietnam’s National Tourism Administration, the country welcomed 9 million international arrivals in the first half of 2024. This number not only reflects the tourism industry’s strong recovery post-pandemic but also promises a booming year, with a target of 18 million arrivals, matching the record-high of 2019.

Notably, South Korean tourists are leading the way with 2.2 million arrivals, accounting for over 25% of international visitors to Vietnam in the first half of 2024. This presents a significant challenge to tourism businesses in improving their service quality, especially payment systems, to meet the diverse needs of international customers.

Ms. Lee Sora, a tourist from South Korea, shared, “I’m impressed with Vietnam not only for its beautiful scenery but also for its convenient payment methods. Room and tour bookings are quick and include KRW exchange rates, so I don’t have to worry about exchanging money, and it’s easy to keep track of my expenses.”

The second half of 2024 will be a golden opportunity for Vietnam’s tourism industry. Cooler weather, coupled with captivating festivals and events, will attract a large number of international visitors to Vietnam. Hotels, resorts, and golf courses have always aimed to attract and retain international tourists, optimize operating costs, and prioritize quick tour confirmations and payments.

To seize this opportunity, businesses need to upgrade their payment systems promptly. Anticipating this trend, many enterprises have started adopting payment solutions to enhance customer experience and reduce staff workload. Mr. Nguyen Thanh, owner of a hotel in Nha Trang, shared, “Since integrating a payment gateway, our success rate in accommodating foreign guests has increased significantly. Guests are particularly impressed with the feature of paying through a single link.”

Payment Link is a suitable solution for hotels, resorts, and golf courses.

In this context, 9Pay’s Payment Link, provided by a licensed payment intermediary of the State Bank, has emerged as an optimal choice for hotels, resorts, and golf courses. This service enables customers to pay or make deposits through a single link, eliminating the need to develop a separate application or website.

A representative from 9Pay shared, “The Payment Link is not just a payment method but also a powerful tool to assist tourism businesses in financial management and enhancing customer experience.”

The Payment Link solution offers hotels and luxury resorts a diverse range of payment methods, including credit cards, domestic cards, e-wallets, and QR codes. It allows for the quick generation of payment links within a minute, supports multiple languages, and can convert values into various popular foreign currencies. This is a significant advantage when most of the businesses’ customers are international tourists.

Moreover, the registration process for the Payment Link solution is straightforward: hotels and golf courses can open a business account within 1-2 business days, free of charge. They can rest assured that the interface is user-friendly, easily customizable to their brand, and simple for foreign customers to use. Additionally, when using 9Pay’s Payment Link, businesses will benefit from streamlined reconciliation, revenue management, and cash flow monitoring processes.

Furthermore, with the highest-level PCI DSS certification for information security, 9Pay’s Payment Gateway and Payment Link solutions guarantee the absolute safety of all transactions, enhancing the enterprise’s reputation among international tourists.

Payment Link supports converting payment values into various popular foreign currencies.

“In the context of increasing competition, adopting payment solutions like the Payment Link is not just a trend but a decisive factor in business success,” said the 9Pay representative.

With its clear benefits, the Payment Link is becoming the “golden key” for Vietnam’s tourism businesses to embrace the wave of international visitors and maximize growth opportunities in the second half of 2024. This is not only a necessary step but also a smart move to elevate Vietnam’s tourism industry on the world map.

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