A Unique Space, Premium Services
Strategically located in the Riverfront Financial Center in the heart of District 1, Ho Chi Minh City, and nestled on the banks of the Saigon River, the Flagship branch is designed with inspiration drawn from VPBank’s mission of “For a Prosperous Vietnam” and its iconic flower of prosperity. The shell images with the message “Shell of Community” are cleverly intertwined with traditional Vietnamese symbols such as bamboo, palm-leaf hats, and fans, conveying a message of inclusiveness and community nurturing. The branch features an open-plan layout, fostering a sense of community, modernity, and environmental friendliness.
 VPBank’s leadership team inaugurates the Flagship branch
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The Flagship branch of VPBank boasts unique amenities and experiences. The first floor houses a Coffee Zone, where customers can indulge in tea and coffee while participating in mini workshops to network and connect. The third floor features a bar with breathtaking views of the Saigon River, along with a modern Conference Zone and a Digital Zone for customers to explore the bank’s products and services.
“The Flagship branch is not just a transaction center but a space for experiencing premium financial services. We aim to enhance service quality and maximize customer satisfaction. This is also our vision for the future as we strive to position VPBank among the largest banks not only in Vietnam but also in Asia,” shared a senior leader of VPBank.
 Mr. Tran Dinh Cuong, Deputy Director of the State Bank of Vietnam’s Ho Chi Minh City Branch, emphasized that the Flagship branch is expected to become a shining star in the city’s financial market, offering exceptional value, experiences, and services to its customers.
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VPBank’s service quality at the Flagship branch is exemplified through four key aspects: high efficiency, premium quality, exclusive privileges, and pioneering experiences. Specifically, all customers’ financial needs, from basic ones like account opening and savings to sophisticated investments and wealth management, are efficiently met through swift service, streamlined processes, and direct access to VPBank’s expert financial advisors, who provide personalized solutions with utmost professionalism.
The Flagship branch of VPBank – A unique and modern space
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With its distinctive design, impeccable services, and impressive experiences, the Flagship branch takes the lead among VPBank’s 280 branches and transaction offices currently in operation.
“In the digital era, we understand that certain services require a personal touch. This Flagship branch is a testament to VPBank’s commitment to delivering the best customer experience, whether through digital channels or in-person interactions,” said the VPBank leader.
State-of-the-art Technology, Refreshing Experiences
VPBank has boldly invested in cutting-edge technology to offer its customers refreshing and innovative experiences. At the Flagship branch, customers can enjoy paperless transactions, marking a significant step in VPBank’s digital transformation journey and contributing to an enhanced experience. Additionally, the “paperless” approach aligns with VPBank’s message of “For a Prosperous Vietnam” by promoting environmental protection.
All equipment at the Flagship branch is wireless and optimized for a seamless experience, with wired devices cleverly concealed within the walls. VPBank’s Self-service area is available 24/7 and equipped with advanced technology, offering customers a convenient and automated experience. The ATM, CDM, and SSM machines enable individuals and businesses to access 189 services, such as cash deposits and withdrawals, account and card services, loan applications, and business account openings, at any time of the day.
Customers experiencing paperless transactions at VPBank Flagship branch
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Additionally, VPBank has created a unique experience called the “Digital Zone” at the Flagship branch. Here, customers can explore VPBank’s digital ecosystem using convenient tablet devices. Designed with a modern and intelligent organization in mind, the Digital Zone features a minimalist aesthetic, wireless technology, and an elegant white color scheme, creating a sophisticated and contemporary ambiance.
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To commemorate the opening of its first Flagship branch, VPBank also inaugurated the Hokusai Multi-Sensory Art Exhibition, showcasing the renowned Japanese artist Katsushika Hokusai’s most famous artworks. This cultural offering is VPBank’s way of celebrating this new milestone and giving back to its customers and the community. The Hokusai Multi-Sensory Art Exhibition by VPBank will be presented as an immersive art experience. Instead of observing artworks from behind glass enclosures, visitors will be immersed in Hokusai’s vibrant world through multi-dimensional digital projections, virtual reality, 3D mapping, and interactive sensors, accompanied by captivating music. Register to visit the Hokusai Multi-Sensory Art Exhibition by VPBank at: https://bit.ly/trienlamHokusaibyVPBank |
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