“Alert Bank Teller Foils Fraud: Quick-Thinking Teller Spots Suspicious Behavior, Thwarts Scam in Vietnam’s Phu Tho Province”

Recently, the local authorities of An Dao commune in Phu Ninh district, Phu Tho province, and the People's Credit Fund averted an impersonation scam, preventing a loss of VND 580 million for the locals.

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In the afternoon of August 22, 2024, Ms. Đ.T.H (born 1967, from An Dao commune) visited the An Dao People’s Credit Fund to withdraw her savings of 580 million VND and transfer it to another bank account under her name. Sensing her anxious behavior, the staff at the credit fund temporarily halted the transaction and reported the incident to the An Dao Commune Police for verification. Understanding Ms. H’s background and financial situation, the police officer and credit fund staff explained to her that she was likely a target of fraud.

Local police and credit fund staff collaborated to prevent Ms. H from falling victim to fraud. (Photo: Ministry of Public Security)

Ms. H revealed that at around 9 am on August 21, she received a call from a man claiming to be an officer of the Hanoi City Police, investigating a case of “drug trafficking and fake insurance.” The caller suspected her involvement and demanded information about her bank deposits, valuable assets such as gold, motorbikes, cars, and land titles. Knowing that she had 580 million VND in savings at the commune credit fund, the scammer instructed her to transfer the money to another account to “prove her innocence.”

To carry out the transfer, they asked her to buy a new mobile phone to install a money transfer application and open a new bank account. She was then told to provide them with the account number, password, and OTP code. Once these steps were completed, they directed her to go to the An Dao People’s Credit Fund to withdraw her entire savings of 580 million VND and transfer it to the specified account.

Throughout the process of Ms. H withdrawing her money, the scammers repeatedly called and threatened her, instructing her not to disclose the matter to anyone, or she would be arrested. Fearing arrest, Ms. H complied with their demands.

Fortunately, the timely intervention of the credit fund staff and the local police prevented Ms. H from falling victim to the scam and losing her savings.

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