“Vietcombank Stands Strong with its Customers: Overcoming Adversity Together”

As of the preliminary statistics, 34 branches of Vietcombank have been directly impacted by storms and floods, causing disruptions to their operations and services. The extent of the damage is still being assessed, but the bank is working diligently to resume full functionality as soon as possible.

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A Vietcombank branch affected by storms and floods (Photo: NLD)

Mr. Le Hoang Tung, Deputy General Director of Joint Stock Commercial Bank for Foreign Trade of Vietnam (Vietcombank), shared that despite their proactive preparations and response to Typhoon No. 3 and the floods, 34 Vietcombank branches were directly impacted by the storm and floods, according to preliminary statistics. Among these, seven branches in Hai Phong and Quang Ninh were affected, with estimated physical damage of nearly VND 6 billion, and some transaction points had to temporarily cease operations.

Currently, it is estimated that nearly 6,000 Vietcombank customers have been affected, with a total outstanding debt of about VND 71,000 billion, of which 230 customers in Hai Phong and Quang Ninh alone have been impacted, with a total outstanding debt of approximately VND 13,300 billion.

Given these circumstances, to support and accompany people and businesses through these challenges, Vietcombank has considered reducing interest rates by 0.5% from September 6, 2024, to December 31, 2024, for customers borrowing capital for production and business activities, with outstanding debt of about VND 130,000 billion and nearly 20,000 customers benefiting from the reduced interest rates.

The interest rate reduction program applies to both existing and new outstanding balances to enable businesses and individuals to stabilize their production, their lives, and access bank credit.

In terms of social security activities, Vietcombank joined the Banking Union to support people affected by Typhoon No. 3 with a donation of VND 2 billion through the Vietnam Fatherland Front Central Committee. The Vietcombank Union also launched a one-day salary donation drive from all Vietcombank system employees, raising over VND 10 billion to support affected localities and directly assist staff members facing difficulties due to the storms and floods.

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