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On November 25, 2024, the Saigon Commercial Joint Stock Bank (SCB) announced that it would temporarily discontinue its Internet Banking service for individual customers, effective from 00:00 on December 12, 2024.
To continue performing online transactions, SCB recommends that customers use the SCB Mobile Banking service. Note that to register and use SCB Mobile Banking, customers need to provide their national ID card with a chip.
Prior to this, SCB had also announced the temporary discontinuation of its SCB Premier membership ranking policy, effective from November 10, 2024, along with the privileges offered to members of its premium banking service, SCB Premier, from December 10, 2024. The fee structure for product/service usage by valued customers from December 2024 onwards will follow SCB’s current policies.
In addition to temporarily discontinuing multiple services, SCB has also been consistently terminating the operations of its transaction offices across the country. Since June of last year, the bank has ceased operations at a total of 130 transaction offices. There was a period when 16 transaction offices were closed simultaneously. Most recently, on November 1, 2024, SCB announced the closure of four transaction offices in four different provinces and cities, including the Ba Dinh Transaction Office – Thang Long Branch; Tan Quy Transaction Office – Tan Dinh Branch; Go Cong Transaction Office – Tien Giang Branch, and Thuan An Transaction Office – Binh Duong Branch.
Furthermore, the bank frequently adjusts the withdrawal limits for cards and the transaction limits for Napas 247 quick transfers. For quick transfer transactions, the limit was adjusted from a maximum of VND 200 million/time/day/customer to VND 100 million/time/day/customer on August 15, 2024; to VND 50 million/time/customer on August 23, 2024; and to VND 10 million/day/customer on September 12, 2024. It was then increased to VND 100 million/time/day/customer on September 30, 2024.
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As of 13:00 on November 11, 2024, the transaction limit for Napas 247 quick transfers for each individual customer was VND 50 million/time/day/customer, applicable for both over-the-counter and SCB eBanking channels.
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Napas 247 Quick Transfer Limit at SCB from November 11, 2024
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