The challenges of digital transformation for SMEs are well-documented. McKinsey’s 2024 report revealed that 70% of global digital transformation projects fall behind schedule or exceed their budgets. This is not due to a lack of software but three key factors: data fragmentation, high software modification costs, and the inability to quickly adapt to market changes.
Reasons for Digital Transformation Failure
Data is often scattered across different platforms like ERP, CRM, Excel, and messaging apps, leading to delayed reporting. Additionally, the cost of software modifications and the long wait for vendor support can be detrimental. Lastly, the lack of flexible tools to adjust processes makes it challenging to keep up with market dynamics.
Low-code/No-code (LC/NC) platforms offer a solution to these issues. By enabling non-technical users to design applications, configure processes, and integrate data through simple drag-and-drop actions, LC/NC platforms ensure that the technology is tailored to the unique processes of the business. This approach reduces deployment time, saves costs, and empowers internal teams to continuously improve the system, reducing vendor dependency and maintaining flexibility in software adjustments.
Introducing Cleeksy – A Low-code/No-code & AI Digital Operations Platform
Cleeksy, a Low-code/No-code & AI digital operations platform from Vietnam, embodies this innovative approach. With Cleeksy, businesses can design, orchestrate, and digitize their entire operations in real-time, customizing it to their industry’s specific needs and scale. It integrates data, processes, and AI onto a unified “operations map.”
For a medium-sized enterprise, the digital transformation project implementation time with Cleeksy is approximately 2-4 weeks, including requirement gathering, training, and handover. With a flexible subscription model, businesses can avoid hefty initial investments, mitigate the risk of wrong technology choices, and closely measure short and long-term ROI. The platform is also easily scalable to accommodate the business model’s agility.
Moreover, Cleeksy empowers internal teams to take charge of application design with provided support, ensuring technology ownership. In a digital transformation project for a construction company, Cleeksy’s LC/NC platform connected the entire operation chain from the construction site to the office. The tailored system reduced reporting and settlement time by 80%, cut material loss by 60%, and decreased missed tasks by 80% through context-aware task reminders and coordination.
In another project for a transportation company, Cleeksy optimized the order allocation process for drivers, tracked delivery routes, and automated customer billing procedures. The system provided real-time insights into profit and loss, reducing errors and enhancing management efficiency. The platform’s flexibility allowed the operations team to easily customize processes to meet the business’s unique needs.
Cleeksy at the 2025 Sao Khue Awards Ceremony
In the context of limited in-house IT resources and technical expertise, platforms like Cleeksy serve as a strategic lever, empowering internal teams to take charge of technology. For Vietnamese SMEs, adopting digital operations platforms with Low-code/No-code capabilities will reduce costs, align business strategies with technology platforms, accelerate innovation, and gradually build sustainable technological capabilities from within. The race is no longer about software scale but about the ability to redesign processes timely and flexibly, with the key lying in the hands of those who deeply understand the business if given a sufficiently flexible, user-friendly, and adaptable platform.
Cleeksy is an integrated digital operations platform that helps enterprises digitize and automate their core business processes on a single system. It connects data and provides multi-dimensional management reports, supporting strategic decision-making based on factual data.
With its flexible expandability, Cleeksy offers an optimal infrastructure for digital enterprises, enabling the rapid deployment of application software through reusable modules. This adaptability facilitates easy adjustments to changes in scale, processes, or markets, enhancing efficiency and responsiveness.
Learn more at: www.cleeksy.com
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