The Tasty Traditions of Phuong Soat Huy Van: Vocalizing Orders with MISA eShop

Traditional Moon Cake Bakery Embraces Digital Transformation with MISA eShop

Located at 19, alley 12, Nghia Dung street, Hong Ha ward, Phuong Soat Huy Van is a well-known traditional moon cake bakery in Hanoi. Despite being a small family-run business with around 10 staff members, Phuong Soat Huy Van has captured the hearts of discerning foodies with their exquisite cake quality and traditional flavors. In the past, the bakery primarily served individual customers who purchased small quantities and did not require invoices.

According to Ms. Nguyen Cam Van, owner of Phuong Soat Huy Van bakery, they faced challenges in issuing invoices for large orders, especially from enterprises or customers who purchased in bulk for gifting purposes. This led to missed business opportunities as customers could not legally transact without an invoice.

Nguyen Cam Van, owner of Phuong Soat Huy Van bakery, creating an order using voice commands with MISA eShop

To address this issue and enhance their service capabilities, Phuong Soat Huy Van decided to adopt MISA eShop, a comprehensive software solution for sales, invoicing, and tax declaration. Implementing MISA eShop not only helped professionalize their sales process but also expanded their reach to larger customers while ensuring compliance with tax regulations.

Ms. Cam Van shared that using MISA eShop empowered them to confidently serve all customers, from small individual orders to large corporate purchases. She asserted, “No matter the quantity or customer, we can accommodate their needs with ease.”

Previously, electronic invoicing was a significant challenge for the bakery, as Ms. Van had no prior experience with this technology. On several occasions, she had to turn down requests for invoices. However, after adopting MISA eShop, she realized that invoice issuance could be straightforward: “All it takes is a voice command on my phone to generate an invoice instantly,” she shared.

With just a phone, Ms. Van can use the MISA eShop software to sell and invoice without additional investment costs.

Requiring no bulky equipment, Ms. Van noted, “All I need is my phone, and there are no additional investment costs. Large orders that were previously missed due to the lack of invoices can now be fulfilled with a few screen taps.” After just 30 minutes of familiarization with the software and guidance from MISA’s staff, she could issue invoices swiftly. “I can issue invoices anytime, anywhere, without being physically present at the shop,” she excitedly shared. Apart from invoicing, Ms. Van found MISA eShop incredibly beneficial for tax management and declaration. With simple operations on the MISA eShop platform, she, as the business owner, could handle tax declaration swiftly and effortlessly.

Since implementing the software, Ms. Van confidently serves large orders.

Phuong Soat Huy Van bakery effectively solved the challenges of sales management, invoicing, and tax declaration with MISA eShop, creating opportunities to serve both individual and enterprise customers while complying with tax regulations. Their story serves as a testament that digital transformation is within reach, even for traditional family-run businesses. From a heritage bakery, Phuong Soat Huy Van is now equipped to serve diverse customer segments professionally and comprehensively.

With 31 years of experience in accounting and tax, MISA possesses the expertise and understanding of business operations to develop user-friendly solutions for sales management, invoicing, and tax declaration. MISA is committed to accompanying businesses on their digital transformation journey to optimize processes, enhance professionalism, and comply with legal tax requirements.