The Phu Quy Silver brand has recently issued a warning about the emergence of several verified fake fanpages impersonating the brand with the intention of confusing and defrauding customers.
According to information from the Phu Quy Group, the fake fanpage has been using a name and images similar to the official fanpage of the brand, while also displaying a green tick, often used to verify accounts, to falsely build trust with users. Some customers have reported being lured into ordering commemorative silver bar products, even though orders for these products have been discontinued by the official system.
When customers message to order silver products, the scammers provide professional consultations, give specific price quotes, and promise delivery, but they require advance transfers to personal accounts. They even provide fake invoices, order codes, and receipts to gain customers’ trust. Notably, the name on the bank account receiving the money is that of an unfamiliar company: CT TNHH KD Kim Hoan Saigon, MB Bank, which has no relation to the Phu Quy brand.
A representative from Phu Quy stated: “All Facebook pages named Phu Quy that are advertising and taking orders for the commemorative silver bars for the 80th National Day are fake and are trying to scam people. Currently, customers can only order from authorized dealers who still have stock or wait for the official release and buy from resellers after Phu Quy has delivered to their initial customers.”
To avoid risks associated with such online scams, Phu Quy advises users to be cautious and thoroughly verify any transactions related to silver products. Customers can verify official information through channels such as the official Zalo OA account (with a gold tick), the official website, or the hotline.
Additionally, the brand representative emphasized that the entire Phu Quy system has stopped taking orders for the commemorative silver bars for the 80th National Day. Any information claiming that orders are still being accepted is false and could be a scam.
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