In July 2025, Viettel Money achieved a hat-trick of wins at the prestigious Asian Banking & Finance Awards, hosted by Charlton Media Group (Singapore). The digital finance application garnered recognition in three categories: Financial Inclusion Initiative of the Year 2025, AI & Machine Learning Initiative of the Year 2025, and New FinTech Product Award 2025.
The first two accolades fall under the ABF Retail Banking Awards, a platform that has traditionally celebrated the achievements of prominent domestic and regional banks such as BIDV, Vietcombank, Techcombank, VP Bank, UOB, and HSBC. Viettel Money is the first and only digital finance application from Vietnam to be acknowledged in this esteemed company. Additionally, the third award was conferred within the ABF FinTech Awards, a specialized system dedicated to honoring pioneering financial technology platforms in Asia.
With a history spanning almost two decades, the Asian Banking & Finance Awards are organized annually by the Asian Banking & Finance magazine, under the auspices of Charlton Media Group. The 2025 edition saw a meticulous evaluation process by a distinguished panel of judges from industry leaders such as Ernst & Young, PwC, KPMG, Bain & Company, and Boston Consulting Group. Their task was to identify initiatives and products that truly make a difference and positively contribute to the financial services sector in the region.
According to the ABF judges, Viettel Money distinguished itself through its comprehensive transformation journey, encompassing both technology and operational models. By focusing on individualizing user experiences and leveraging AI and Big Data across all touchpoints, Viettel Money has made significant strides in efficiency, user-friendliness, and meeting the diverse financial needs of its customers, especially those with limited access to traditional financial services.
The platform has effectively utilized AI and Big Data in various aspects, including personalized financial product offerings and streamlined credit application processes. Moreover, since 2024, RPA and Chatbot LLM have been seamlessly integrated by the Viettel Money team to automate customer care and complaint handling, resulting in a fivefold increase in service efficiency compared to 2023.
These continuous innovations underscore Viettel Money’s leadership in the domestic digital finance arena. Through relentless improvement, Viettel Money remains a “new product” in the market, consistently introducing pioneering features, especially those that are 100% localized for the Vietnamese market. This approach ensures the delivery of top-tier, reasonably priced, and adaptable financial services to the Vietnamese population.
Viettel Money’s technological advancements have played a pivotal role in bridging the financial access gap between urban and rural areas, aligning with the nation’s goals of financial inclusion and digital economic development.
As of April 2025, Viettel Money has served nearly 30 million customers, maintaining its top position in market share for essential payment services such as electricity, water, internet, and tuition fees. Notably, the platform has the highest proportion of users from rural and remote areas in the country, reflecting its success in narrowing the financial access gap. Evolving from a basic payment service, Viettel Money has transformed into a comprehensive digital financial ecosystem, catering to a diverse range of needs, including payments, savings, insurance, and convenient credit solutions.
The accolades received at the Asian Banking & Finance Awards 2025 not only underscore Viettel Money’s technological prowess and reputation but also embody its aspiration to serve the community through accessible, transparent, and efficient digital financial solutions. This achievement fuels Viettel Money’s determination to continue innovating, expanding its service ecosystem, and contributing to Vietnam’s vision of a digital society.
Mcredit: Five-Time Consecutive Winner at The Global Economics Awards
MB Shinsei Consumer Finance Company Limited (Mcredit) continues to assert its leading position in the industry as it receives accolades from The Global Economics (TGE) magazine for the fifth consecutive time.
Unlocking the Power of Cashless Transactions: Accelerating Financial Inclusion
Cashless payments are an integral part of the financial inclusion agenda. When effectively implemented and scaled, this initiative can serve as a powerful catalyst for the robust development of financial inclusion, aligning with the overarching policy goals.
“Unlocking Capital: Small and Medium-Sized Enterprises Must Embrace Transparency, Says IFC Expert”
According to Ms. Pham Thi Thanh Huyen, an expert from the International Finance Corporation (IFC), collaboration in information sharing is key for small and medium-sized enterprises to access much-needed capital in today’s challenging landscape.
Withdrawing and Transferring Money Made Easy at the The Gioi Di Dong and Dien May Xanh Stores.
Customers can effortlessly top up their accounts or withdraw cash and transfer money to their loved ones swiftly, conveniently, and time-efficiently without the need to physically visit an ATM or a bank branch.
FPT and Prudential Vietnam Join Forces to Develop High-Tech Solutions
On August 20, 2024, in Hanoi, FPT Corporation (“FPT”) and Prudential Vietnam Life Insurance Company Limited (“Prudential”) signed a strategic memorandum of understanding to forge a collaborative partnership.
