AIA Vietnam and FPT Partner to Accelerate Digital Transformation in Health Insurance

Uniting insurance, technology, and health, we pioneer a holistic, personalized ecosystem tailored for the Vietnamese people.

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On September 25, 2025, in Ho Chi Minh City, AIA Vietnam Life Insurance Company Limited (“AIA Vietnam”) and FPT Corporation (“FPT”) announced a strategic partnership to drive digital transformation in the health insurance sector. This collaboration aims to create a comprehensive ecosystem integrating insurance, technology, and health, delivering personalized and convenient health protection solutions for the people of Vietnam.

Under this partnership, both companies will leverage AIA Vietnam’s expertise in insurance and FPT’s robust technology ecosystem to provide intelligent, flexible, and efficient solutions. These initiatives will enhance customer engagement and meet the growing demand for personalized, comprehensive health insurance solutions in Vietnam. Building on FPT’s technological capabilities and AIA Vitality’s health ecosystem, the two companies will co-develop integrated health and life insurance products.

Mr. Pham Minh Tuan, Senior Vice President of FPT Corporation and CEO of FPT Software, shared: “We are witnessing a surge in demand for advanced technologies in the insurance sector, particularly artificial intelligence (AI). Drawing on our deep industry knowledge and proven expertise, we have developed a comprehensive suite of solutions for insurance clients, both in Vietnam and globally. With our AI-first approach, FPT will continue to harness the power of AI and our AI-augmented workforce, particularly through the FleziPT AI platform. This enables us to help insurance companies optimize operations, boost productivity, and enhance customer experiences, setting new industry standards and improving the quality of life for all.”

Mr. Zhang Fisher, Group Chief Executive Officer of AIA, commented: “The partnership between AIA Vietnam and FPT underscores AIA Group’s long-term commitment to closing the protection gap in Asia, while delivering tangible value to communities in each market. In Vietnam, we believe the combination of AIA’s insurance expertise and health ecosystem with FPT’s comprehensive technology platform and capabilities will create more personalized and holistic health insurance and care solutions. This collaboration will positively contribute to the development of the insurance industry and the health and well-being of the Vietnamese people.”

Mr. Andrew Loh, CEO of AIA Vietnam, speaking at the ceremony

Mr. Andrew Loh, CEO of AIA Vietnam, stated: “Customers are at the heart of AIA Vietnam’s development strategy. We continuously seek innovative solutions to provide transparent, convenient, and comprehensive services. The Memorandum of Understanding with FPT is a testament to this commitment, combining FPT’s technological strengths and extensive ecosystem with AIA Vietnam’s insurance expertise and health ecosystem. This marks the next step in our digital transformation journey, reinforcing our health ecosystem with AIA Vitality as the cornerstone of our comprehensive health protection strategy. We are confident this partnership will deliver significant value, helping the people of Vietnam live Healthier, Longer, Better Lives.”

AIA Vietnam is a leading life insurance company with a mission to help communities “Live Healthier, Longer, Better Lives.” AIA is also a pioneer in digitalization, offering fast, transparent, and convenient services. Additionally, AIA has built a comprehensive “healthy living” ecosystem with AIA Vitality and various community initiatives to support customers and communities in adopting active, positive, and sustainable lifestyles.

With over 15 years of partnering with global insurance leaders, FPT has established itself as a trusted technology partner worldwide. Boasting a team of 3,000 experienced experts and over 500 industry certifications, FPT delivers innovative solutions to more than 200 clients globally. The synergy between deep industry expertise and cutting-edge technology has positioned FPT as a leader in setting new standards for quality and innovation in the insurance sector.

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