According to ACB, based on the Gold Bar Trading License No. 267/GP-NHNN dated December 28, 2012, and Clause 8, Article 1 of Decree 232/2025 amending Clause 4, Article 12 of Decree 24/2012, enterprises and credit institutions engaged in gold bar trading are obligated to: publicly disclose customer rights and obligations on their electronic information pages or at their transaction offices.
ACB announces its “Terms and Conditions for Gold Bar Trading at ACB,” defining gold bars as “gold products stamped into bars, marked with weight and quality indicators, bearing the codes of authorized enterprises and commercial banks by the State Bank of Vietnam; gold bars are produced by the State Bank during specific periods.”
Customers trading gold bars with ACB do so at the bank’s listed or agreed-upon prices. ACB issues sales invoices when customers purchase gold bars. Customers must provide accurate personal information and present valid identification/legal documents as per ACB regulations. Organizations must also present their gold trading license issued by the State Bank, as required by law.
When organizations sell gold bars to ACB, they must issue sales invoices to the bank. All parties must comply with current laws on gold trading and ACB‘s regulations, guidelines, and fee schedules.
ACB trades gold bars with customers at listed or agreed-upon prices, collects customer information as required, and verifies the quality of customer-provided gold bars. The bank notifies and collects applicable fees, including packaging and processing charges. Organizations selling gold bars to ACB must issue sales invoices. ACB publicly displays gold prices at transaction locations and on its website, issuing sales invoices to gold bar purchasers.
Additionally, ACB provides customer account details and transaction-related information to authorized agencies upon request, in compliance with legal requirements.
Transactions between customers and ACB occur at locations licensed by the State Bank for gold bar trading.
Eligible gold types include 999.9 purity gold bars from ACB, SJC, and other brands approved by ACB, updated periodically. Only 1-tael SJC gold bars are traded, while ACB gold bars of all sizes are accepted.
Payment and delivery occur immediately or within 2 business days from transaction confirmation, unless otherwise agreed in the contract/receipt.
Gold prices listed on ACB‘s website and ACBOne app are for reference. Network congestion, system overloads, or technical issues may delay updates. Actual prices are those at the counter, system, or agreed upon at transaction time.
– 10:49 03/10/2025
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