TPBank: From Digitalization to Intelligent Financial Services
TPBank is not just digitizing banking services; it’s revolutionizing customer experiences through cutting-edge technology. From opening an account in seconds with eKYC to 24/7 transactions via LiveBank and online corporate disbursements, TPBank has proven its technological prowess, earning both domestic and international accolades.
Few could have imagined that TPBank, once mandated for restructuring in 2011, would emerge as a leading bank today. Instead of expanding traditional branches, TPBank’s leadership boldly focused on digital channels. As CEO Nguyen Hung once shared, “Necessity breeds ingenuity,” and this strategic choice has paved the way for growth.
Today, over 98% of TPBank’s transactions occur digitally, serving more than 14 million users—placing it among Vietnam’s largest banks by customer base. This leap is rooted in TPBank’s unwavering tech philosophy: AI-Top, Data-First, Cloud-Ready.
Over 98% of TPBank’s transactions are digital, serving 14 million users.
From Digitalization to Intelligent Experiences
TPBank goes beyond digitizing services by integrating smart technologies to elevate customer experiences. The TPBank app enables account opening in seconds via eKYC, facial recognition payments, voice-activated transfers, and chat-like interactions.
LiveBank 24/7 has made the “non-stop bank” a reality, allowing customers to open accounts, issue cards, save, or withdraw funds anytime using biometrics.
For businesses, TPBank Biz offers innovative financial management: online disbursements in 5 minutes, BizConnex ecosystem integration, and fast, transparent access to financial services for SMEs.
At its core, TPBank focuses on operational digitalization. Nearly 300 RPA robots, big data analytics, and AI automate processes, optimize costs, and enhance risk management—creating a leaner bank poised for faster innovation.
TPBank continuously enhances experiences with intelligent technologies.
Empowering Vietnam’s Digital Ambition
Beyond enhancing customer experiences, TPBank actively contributes to Vietnam’s national digital transformation. By linking social security accounts to VNeID, offering free online transactions, and expanding financial inclusion programs, TPBank demonstrates its commitment to a prosperous digital Vietnam.
As CEO Nguyen Hung emphasized, “Real citizen needs drive digital transformation success. Daily benefits build habits, leading to significant change.”
This year, TPBank has earned prestigious fintech awards. The Asian Banker named ChatPay the “Most Innovative Digital Banking Product in Asia-Pacific,” while ADB honored TPBank as “Top Partner Bank in Vietnam” and “Top Trade Finance Bank for SMEs,” showcasing its global tech leadership.
At VDA Awards 2025, TPBank was honored for digital transformation with TPBank App, LiveBank 24/7, TPBank Biz, and internal digital solutions.
TPBank’s consecutive wins at the VDA Awards 2025 for its digital solutions reaffirm its leadership in digital transformation. The “purple bank” continues to pioneer intelligent financial services, aligning technology with real needs and supporting customers and Vietnam in the digital era.
Teens as Young as 15 Can Now Open Online Accounts via Sacombank Pay
Sacombank has officially launched a groundbreaking feature allowing customers aged 15 and above to open payment accounts directly through its digital banking app, Sacombank Pay, eliminating the need to visit a branch. This significant milestone in Sacombank’s comprehensive digitalization journey not only empowers young individuals to access modern financial services but also fosters early habits of personal financial management.
TPBank Honored for Outstanding Digital Transformation, Marking Relentless Efforts in Its Digital Journey
TPBank (HOSE: TPB), a leading commercial bank in Vietnam, has once again solidified its position as a digital transformation pioneer in the banking sector. The bank was recently honored at the prestigious Vietnam Digital Awards (VDA) 2025, recognizing its exceptional achievements in driving digital innovation. This accolade underscores TPBank’s unwavering commitment to reshaping the banking landscape through cutting-edge technology and customer-centric solutions.
TPBank App: The Ultimate Digital Banking Experience Tailored for Gen Z’s Unique Style with Em Xinh Say Hi
With the Em Xinh interface, ChatPay KOLs cards, and the Flash 2in1 Em Xinh edition, TPBank App proves itself not just as a convenient digital bank but also as the ultimate lifestyle companion for Gen Z. Its collaboration with the Em Xinh “Say Hi” show transforms TPBank App into a relatable, trendsetting, and ultra-personalized icon.
SHB Joins Vietnam Card Day 2025, Accelerating Cashless Payments
As the official sponsor of Vietnam Card Day 2025, Saigon-Hanoi Commercial Joint Stock Bank (SHB) is set to deliver cutting-edge, secure payment experiences and exclusive rewards to its customers, particularly the Gen Z demographic. This initiative aims to promote a cashless lifestyle within the community, fostering a seamless and modern financial ecosystem.
TPBank Leads the Way in Compliance with Circular 14: A Solid Foundation for Sustainable Growth
TPBank is steadily advancing towards its goal of becoming Vietnam’s first bank to fully comply with Circular 14, achieving both the Standardized Approach (SA) and Internal Ratings-Based (IRB) methods by 2027.
