On October 10, the Tax Department issued two notices to agencies, units under ministries, taxpayers, and tax authorities at all levels regarding the temporary suspension of certain tax application systems. This move aims to assess the readiness of the Electronic Tax Service Application System in the standby environment.
According to Notice No. 813/TB-CT, the evaluation process will take place from October 11 to 12. During this period, several tax applications will be temporarily halted to facilitate system migration.
Details are as follows:
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1. The Electronic Tax Service Application System (eTax, iCanhan, eTax Mobile, E-commerce Information Portal, Electronic Information Portal for Individual Business Households, Electronic Information Portal for Foreign Suppliers, Electronic Tax Services on the National Public Service Portal, and the Ministry of Finance’s Public Service Portal) will be suspended twice:
– First suspension: from 18:00 on October 11 (Saturday) to 02:00 on October 12 (Sunday)
– Second suspension: from 11:00 to 19:00 on October 12 (Sunday)
2. The Administrative Procedure Resolution Information System will be suspended in two phases:
– First phase: from 21:00 to 22:30 on October 11
– Second phase: from 15:00 to 16:30 on October 12
Affected applications during this period include: Electronic Tax Services for Enterprises (eTax); Electronic Tax Services for Individuals (iCanhan); Mobile Electronic Tax Services (eTax Mobile); E-commerce Information Portal; Electronic Information Portal for Individual Business Households and Individuals Engaged in E-commerce and Digital Platform Business (Canhan E-commerce); Electronic Information Portal for Foreign Suppliers; Electronic Tax Services on the National Public Service Portal and the Ministry of Finance’s Public Service Portal; Administrative Procedure Resolution Information System.
The Tax Department requests that units within the industry proactively communicate internally to ensure uninterrupted business operations. Unit heads should disseminate the plan to all officers and employees and arrange work appropriately during the system downtime.
Additionally, local Tax Departments should update and publish official information on the General Department of Taxation’s website, enabling taxpayers to proactively declare, pay, and inquire about information before the suspension period.
In case of difficulties or issues, units can contact the Tax Department’s Digital Transformation Board for timely support.
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