New Cars Stagnate in Sales, Automakers Launch Pre-Owned Vehicle Channels

Unlock new revenue streams and boost new car sales with our pre-owned vehicle channel. In today’s challenging market, this strategy not only sustains dealership operations but also revitalizes customer interest, driving growth even when purchasing power is low.

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Leading automotive brands such as Toyota, Ford, Kia, and VinFast have launched “trade-in” programs, enabling authorized dealerships to appraise and purchase pre-owned vehicles. This initiative is revitalizing the used car market by creating a new flow of inventory.

Attractive Offers

Most recently, in early October 2025, Honda Vietnam entered the pre-owned vehicle market, offering customers cash incentives of 20-30 million VND when trading in for a new car. Vehicles meeting Honda’s purchase criteria undergo comprehensive maintenance, essential part replacements, and global certification standards before being resold as “Honda Certified Used Cars.” Buyers receive a detailed quality inspection report along with a 12-month or 20,000 km warranty, whichever comes first.

Toyota Vietnam is expanding its “trade-in” program across multiple dealerships, providing flexible options like trade-in allowances and installment plans. Notably, Toyota Vietnam accepts not only its own models but also vehicles from other brands, broadening consumer choices and enhancing market quality.

Ford Vietnam, already operating certified pre-owned programs internationally, is extending this model domestically. Similar to Toyota, Ford Vietnam purchases both its own and other brands’ vehicles, provided they have valid documentation and no history of severe damage or water ingress.

Pre-owned vehicles undergo a rigorous 100-point inspection by Ford Vietnam technicians, covering engine, transmission, brakes, chassis, electrical systems, interior, exterior, and legal history. Dealerships then offer purchase prices based on actual condition and market rates, either buying directly or facilitating trade-ins with allowances for new purchases.

Many authorized dealerships now showcase pre-owned vehicles directly within their showrooms.

Establishing a Formal Market

Automakers’ direct involvement in the pre-owned market is a strategic response to declining new car sales and rising consumer demand for transparency and safety. These trade-in programs also enable manufacturers to manage vehicle circulation, expand service ecosystems (maintenance, repairs, certifications), and enhance brand control.

According to Mr. Nguyễn Văn Tôn, Executive Director of Southern Air Transport JSC’s Automotive Division, trade-in programs benefit both customers—who can easily upgrade vehicles—and manufacturers, who boost new car sales. Simultaneously, another segment gains access to certified pre-owned vehicles at fair prices with official warranties.

Mr. Đỗ Tiến Dũng, Chairman of Haxaco Auto Services JSC, highlights that manufacturer-backed programs protect sellers from unfair pricing. “Private buyers often exploit flaws to depress prices, whereas authorized dealerships follow structured processes supported by manufacturers, ensuring fair valuations,” he explains.

Mr. Phạm Quang Thắng, Sales Director at Hanoi Automobile JSC, notes that while manufacturer standards reassure buyers, many dealerships remain hesitant due to high operational costs. “Despite manufacturer support, the expenses associated with inspections, facility maintenance, staffing, and capital tie-ups deter participation,” he observes.

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