NCB Wins Three International Technology Awards from Global Banking & Finance Review

National Citizen Commercial Bank (NCB) has been honored with three prestigious technology awards by Global Banking & Finance Review (UK), recognizing its significant strides in comprehensive digital transformation, elevating customer experience, and leading the way in the digital finance era.

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NCB has been honored with three prestigious awards: “Best Banking Technology Implementation Vietnam 2025,” “Best Data Platform Implementation in Banking Vietnam 2025,” and “Best Banking Technology Project (RLOS) Vietnam 2025.” These accolades recognize NCB’s exceptional achievements in continuously innovating and enhancing its technology systems and solutions. By driving digital transformation and fostering creativity, NCB has successfully met the ever-growing demands of its customers.

The awards were evaluated based on stringent criteria, including the effective application of modern technology in governance, operations, and the development of flexible digital financial solutions. These solutions ensure safety and enhance customer experience. According to Global Banking & Finance Review, NCB outperformed numerous regional banks to earn this recognition. The bank’s ability to implement digital transformation across its entire system—from technological infrastructure to product services—has been pivotal in its transition from a traditional to a comprehensive digital bank.

NCB honored with three international technology awards

In recent years, NCB has implemented its new Digital Wealth strategy, investing heavily in technology infrastructure and solutions. The bank has upgraded its Corebanking T24 system to the latest version and equipped itself with IBM server infrastructure. Additionally, NCB has pioneered the use of Google Cloud to enhance data integrity protection and upgraded security platforms. The bank has also deployed the App Shield application protection mechanism for its Mobile App Banking system, bolstering customer protection against cyber threats.

NCB has partnered with leading global and regional technology firms, including Google, IBM, LUMIQ, Zoho Corporation, CMC Telecom, and FPT. These collaborations aim to implement complex digital transformation projects and provide customers with a diverse range of comprehensive payment solutions.

NCB continuously collaborates with leading global and regional technology partners to accelerate digital transformation

As a result, NCB has achieved several notable milestones. It became the first bank to enable payment account opening via the VNeID app, contributing to Vietnam’s national digital transformation and offering customers a convenient and secure banking experience. NCB also launched a new version of its Loan Origination and Credit System (RLOS), enabling anytime, anywhere customer consultations and loan approvals within five minutes. This innovation ensures easy, quick, and efficient access to capital for customers.

According to NCB representatives, the bank’s technology investment strategy has optimized processes, improved productivity, accelerated response times, and enhanced customer experiences. It has also significantly reduced operational costs. NCB continues to vigorously pursue digital transformation under its new strategy, gradually realizing its goal of delivering innovative banking experiences. By placing innovation at the heart of financial service transformation, NCB aims to contribute to the sustainable development of the communities it serves.

Previously, NCB was awarded the “Most Innovative Retail Banking Application Vietnam 2023” for its NCB iziMobile app by Global Banking & Finance Review. The bank was also honored with the “Tech Empowerment Awards 2025” at the HR Asia Awards 2025 for its pioneering use of technology to enhance products and create an efficient digital work environment.

The recognition from Global Banking & Finance Review and other prestigious domestic and international organizations underscores NCB’s significant strides in comprehensive digital transformation. These achievements contribute to the sustainable development of the industry and deliver increasing value to the community.

Global Banking and Finance Review (GBAF) is a renowned international finance magazine, attracting over 12.2 million annual visitors and boasting more than 100,000 readers across 200 countries. GBAF awards are judged by leading economists, financial institutions, and central banks from 190 nations, setting the global standard for evaluating the effectiveness and reputation of digital financial applications.

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