Starting October 1st, the joint venture developer officially began accepting applications for the purchase or lease-to-own of the Rice City Long Châu Social Housing Project (located in Bồ Đề Ward, Hanoi).
According to the announcement, applicants must submit scanned soft copies of their documents online via the website: https://www.ricecitylongchau.com. The joint venture will then review the validity of the applications. If approved, applicants will receive a QR code to submit hard copies (only those with a QR code can submit physical documents).
However, many applicants report that, despite the submission period nearing its end, thousands are still unable to submit their applications online. Some families have even taken time off work and split shifts in futile attempts to submit their documents.
In an interview with Tiền Phong, Ms. T.T.T (from Nghệ An) shared her experience: “Since October 4th, I’ve been trying to submit my application for the Rice City Long Châu Social Housing Project. Yet, as of October 18th—15 days later—I still haven’t succeeded. Every time I upload my documents, the system claims it’s overloaded due to high traffic,” she explained.
The developer processes only 70 applications daily. As of late afternoon on October 15th, 1,595 applicants were still in the queue.
Like Ms. T, thousands of applicants are frustrated by their inability to complete the online submission process. Mr. H.P.M (a Hanoi resident) shared his story: “I serve in the military but still rent a home. My wife and I hoped to secure a social housing unit at Rice City Long Châu for stability. However, after nearly 10 days of attempting to upload our documents, our application remains unprocessed. Each attempt yields the same message: ‘High traffic—please try again in a few minutes.’ I’ve spent entire weeks at the computer, neglecting work, just to submit our application without success.”
Website Under Attack, Developer Reports to Police
Investigations reveal that many applicants have encountered persistent website issues, including frequent crashes, slow loading times, and mid-submission freezes. Some successfully submitted applications but never received confirmation emails, leaving their submissions unrecognized.
Rice City Long Châu Social Housing Project (photographed on October 17th)
On October 9th, BIC Vietnam JSC, representing the joint venture developer, stated: “During the application process, our website faced deliberate cyberattacks. Malicious actors used automated tools to simulate clicks, spam access, and overload the system. They also hijacked user IDs during registration, causing sudden surges in fake traffic that destabilized the website. These attacks cost hundreds of millions of dong daily and appear to be coordinated efforts to exploit the system for illegal gains by charging applicants extra fees.”
BIC Vietnam JSC has logged all relevant IP addresses and system data, reporting the incidents to the Cyber Security and High-Tech Crime Prevention Department (PA05) of the Hanoi Police.
The company pledged: “We are committed to stabilizing the online registration system to protect the legitimate rights of social housing applicants. We will collaborate closely with authorities to address these violations.”
Despite this commitment, as of October 18th, applicants still cannot submit their documents online.
Only 70 Online Applications Processed Daily
The Thượng Thanh Social Housing Project comprises three 22-story buildings (CT1, CT2, CT3, excluding basement and stairwell levels), totaling 1,951 units. Of these, 1,765 are for sale, and 186 are for lease-to-own. Unit sizes range from 32.31m² to 69.9m².
The project is developed by a joint venture between Him Lam Thủ đô JSC and BIC Vietnam JSC.
The average sale price is 29.4 million VND/m² (including VAT, excluding maintenance fees). The average lease-to-own rate is 346,701 VND/month/m² (including VAT).
Contract signing for CT1 is expected to begin on November 24, 2025, and for CT2 and CT3 on January 26, 2026.
The joint venture processes a maximum of 70 applications daily.
Prime Minister Inspects Delayed Hospital and Social Housing Projects in Can Tho
Following a constituent engagement program, Prime Minister Pham Minh Chinh inspected the Hung Phu Ward Administrative Center on October 19th. He also surveyed the Nam Long 2 social housing project and urged progress on the long-delayed Can Tho Oncology Hospital project.
“High-Performing Businesses Should Continue to Be Awarded Social Housing Projects”
At the Nam Long 2 social housing complex in Can Tho on the morning of October 19th, Prime Minister Pham Minh Chinh commended the efforts of businesses that have effectively implemented affordable housing projects for low-income individuals. He emphasized that well-performing entities should continue to be entrusted with such initiatives, contributing to the goal of achieving 1 million housing units by 2030.
Expert Strategies to Stabilize the Real Estate Market
In addition to construction costs, land expenses play a significant role in determining both the cost and selling price of apartments, alongside profit expectations. When cost considerations are effectively addressed, the market can introduce more affordable products, meeting the substantial demand of urban residents.
“One-for-One Removal, Two-for-One Allocation Mechanism Accelerates Hanoi’s Transportation Infrastructure Development”
To transform Hanoi into a civilized, modern, and green urban center by 2030 with a vision toward 2045, Chairman of the Hanoi People’s Committee Tran Sy Thanh revealed that the city is implementing strategic “leverage mechanisms” and policies to accelerate and drive sustainable development.
Hanoi Proposes 0.8x Base Salary Increase in Additional Income Allowance
Numerous agencies and organizations are advocating for an expansion of the beneficiary group eligible for the additional income increase of 0.8 times the base salary. This proposed inclusion specifically targets contract workers currently employed in public service units across the city.
