Viettel Telecom: Transforming Vietnamese Lives Daily
Viettel Telecom: Revolutionizing Daily Life for Vietnamese Citizens
With practiced ease, Ms. Hang from Lai Khe, Hai Phong, navigates her old iPhone gifted by her son years ago. She marvels at how life has become so convenient and comfortable. Smartphones, once a luxury, are now ubiquitous—even toddlers handle them with dexterity. Two decades ago, mobile phones were an unattainable luxury for most Vietnamese, especially rural residents like Ms. Hang.
In 2004, less than 5% of Vietnam’s population had access to mobile services. High device costs and exorbitant call rates made mobile phones exclusive to the wealthy. This changed with the entry of Viettel Mobile (now Viettel Telecom), a game-changer in Vietnam’s telecom landscape.
Through its “Rural Encirclement of Urban Areas” strategy and nationwide coverage, Viettel Telecom democratized mobile access for all Vietnamese.
Despite minimal experience and limited capital from their successful 178 low-cost long-distance service, Viettel Telecom dared to challenge the status quo. Instead of launching with a few BTS stations, they negotiated large-scale deferred payment contracts with international partners.
Breaking the market monopoly, Viettel Telecom’s “Territory Saturation” and “Rural Encirclement of Urban Areas” strategies propelled mobile penetration to over 100% within five years. Affordable plans, like the Tomato package (no monthly fees, unlimited usage), dismantled financial barriers, making mobile phones essential for all, especially in remote areas.
This widespread access bridged urban-rural divides, empowering citizens across regions to access information, business opportunities, education, and growth.
Following mobile phone democratization, Viettel Telecom spearheaded smartphone accessibility. They pioneered 3G, 4G, and now 5G networks, ensuring no one is left behind.
With a unique approach and an “open operating system” mindset, Viettel Telecom has achieved remarkable milestones in 25 years. Boasting over 70 million subscribers, they lead in coverage, mobile and fixed broadband, revenue, and profit.
“Being number one isn’t about pride but about serving better, faster, and more effectively. Each connected customer is a trust bestowed upon us,” shared Colonel Hoang Trung Thanh, CEO of Viettel Telecom, at the 25th-anniversary celebration.
Empowering Economic Cells with Make by Viettel Technology
Viettel Telecom views past successes as a springboard for new endeavors. Transitioning from Telco to Techco, they’re building Vietnam’s digital economy.
Leveraging market insights and technological mastery, Viettel Telecom drives digital finance and cashless commerce. Their extensive telecom network enables street vendors and small shops to digitize transactions, evolving into “4.0 stalls.”
Small shops are now “4.0 stalls” with Viettel’s digital solutions.
Core technology expertise and a vast distribution network enable Viettel to offer accessible e-payment solutions, helping SMEs, entrepreneurs, and individuals transact and access capital swiftly.
In the 4.0 era, Viettel Telecom focuses on national digital infrastructure: telecom and internet, data, and utility platforms. This includes connecting nearly 10 million households with high-speed FTTH internet.
Viettel’s 5G network, with ultra-low latency, fosters economic growth by creating new industries and jobs. Pioneering AI, Cloud-native, and IoT technologies, they unlock opportunities in smart factories, autonomous vehicles, and automated logistics.
Viettel Tendoo: The ultimate digital solution for SMEs and retailers.
The 5G platform enables Viettel to provide IT solutions to SMEs and retailers, enhancing their competitiveness in the digital age.
Viettel Tendoo, a smart sales management platform, integrates essential services like e-invoicing, digital signatures, and cloud storage, addressing multi-channel sales, inventory, and accounting complexities.
With a comprehensive toolkit, Viettel Telecom serves enterprises and individual entrepreneurs alike, empowering street vendors to become digital entrepreneurs in the 4.0 era, contributing to Vietnam’s prosperity.
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