Maritime Bank of Vietnam (MSB) has issued an urgent warning to all customers regarding the resurgence of sophisticated phishing calls impersonating bank employees. MSB urges customers to remain vigilant, especially when receiving calls from unfamiliar numbers that exhibit signs of fraud.
MSB Flags Two Suspicious Phone Numbers
According to MSB’s official statement, scammers often request sensitive information during calls. The bank emphasizes that MSB never asks customers to disclose critical details such as card numbers, CVV2 codes, expiration dates, or OTP transaction codes. These are the keys to your account and should never be shared.
Notably, MSB has publicly flagged two phone numbers: 024 9999 3453 / 028 9995 2457. The bank confirms these numbers are not affiliated with MSB. Customers must ignore any instructions from these lines.
Bank warns against two suspicious numbers.
To combat rising threats, MSB advises customers to implement the following security measures:
Golden Rule: Never share card details, personal information, or identification documents with anyone, including individuals claiming to be bank representatives, via phone, email, or social media.
Verify Information: Always confirm credit card or payment issues through MSB’s official channels: hotline 1900 6083 or the website www.msb.com.vn.
Avoid downloading unknown apps or clicking unverified links/emails, common gateways for data theft. Monitor transaction activity regularly. Report any anomalies immediately and block your card if suspicious activity is detected.
MSB encourages customers to stay informed about scam tactics, maintain maximum vigilance, and protect their assets and personal data.
VPBank Alerts Customers to Phone Scams, Highlights Suspicious Area Codes
Vietnam Prosperity Joint Stock Commercial Bank (VPBank) has issued an urgent advisory, urging customers to heighten caution during the year-end shopping season, a peak period for phone and message scams. Scammers aim to steal personal data and assets.
VPBank reports that scam scripts are increasingly sophisticated, exploiting victims’ psychology. Common tactics include impersonating bank staff to unlock accounts, verify transactions, or register biometrics; offering attractive loans with advance fees; or posing as authorities (police, tax, social insurance) to install malware via apps like VNeiD or VSSiD.
Avoid following transfer instructions from unknown numbers.
VPBank specifically warns against calls from unfamiliar numbers and social media friend requests. The bank highlights suspicious area codes: 024x, 028x, 059x. Customers should be wary of unclear requests from unknown numbers or individuals on platforms like Zalo or Facebook.
Scammers primarily aim to: (1) trick users into installing fake apps to control devices; (2) steal sensitive data like card numbers, CVV/CVC codes, or OTPs, or force biometric verification for fraudulent transactions.
To protect themselves, VPBank advises customers to: Install apps only from Google Play or App Store, never from unknown links. Refuse to share card details, CVV/CVC codes, OTPs, or perform biometric verification upon request, even if the caller claims to be from the bank or authorities.
Scrutinize transactions before biometric confirmation and contact the official hotline to verify doubts. Exercise caution with calls from suspicious area codes (024x, 028x, 059x) and avoid transferring money to “prove innocence.”
VPBank recommends using official bank channels for inquiries and reporting anomalies promptly. Heightened personal vigilance is key to reducing fraud risks during this critical period.
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