HDBank representatives accepting a prestigious award from Visa.
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HDBank was honored with two prestigious awards at the Visa Vietnam Client Forum 2025, part of Visa’s 30th-anniversary celebration in Vietnam, held in Phu Quoc.
These awards recognize HDBank’s outstanding achievements in digital technology adoption, innovation, and customer experience optimization as part of its comprehensive digital transformation journey. They underscore the bank’s commitment to sustainable development and its customer-centric approach in credit card strategy.
HDBank accelerates technology adoption to enhance product quality
In recent years, HDBank has embarked on a robust digital transformation, focusing on developing a digital ecosystem encompassing finance, consumption, and services through advanced technology solutions, AI, and machine learning. The results include a high rate of new customers acquired through digital channels, a surge in online transactions, and a majority of retail transactions conducted via digital platforms.
Leveraging its modern technology infrastructure, HDBank has fully digitized the Visa cardholder experience—from card issuance and activation to spending, management, and real-time reward tracking. All these services are accessible 100% online via the HDBank Mobile Banking app, enabling QR payments, Apple Pay, Google Pay, real-time spending control, and instant rewards, ensuring a seamless, secure, and convenient experience.
HDBank’s double win at the 2025 Visa Awards highlights its comprehensive digital transformation and elevated customer experience.
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Additionally, HDBank has launched innovative digital marketing campaigns, integrating social media, gamification, influencer marketing, and partnerships with leading brands. These efforts have expanded its reach to younger, dynamic customers, boosted service revenue, and enhanced brand recognition in the market.
Since 2022, HDBank has consistently been recognized by Visa with multiple accolades: Leading Bank in Card Transaction Growth, Leading Bank in Credit Card Sales Growth (2022), and Bank with Impressive Credit Card Transaction Growth (2023).
HDBank offers a diverse range of Visa cards, including: HDBank Visa Gold, HDBank Priority – Eastern Star, HDBank Vietjet Platinum, and HDBank Vietjet Classic, catering to various customer needs.
Each card type features flexible financial options and exceptional benefits such as cashback up to 12 million VND/year, global travel insurance of 12 billion VND, priority check-in, 0% installment plans, and partnerships with Shopee, Traveloka, Grab, Golden Gate, and major retail systems. Additional perks include discounts on shopping, travel packages, hotel bookings, and Vietjet Air tickets.
These awards further validate HDBank’s digital transformation capabilities, innovative marketing strategies, and unwavering commitment to customers, solidifying its position as a pioneer in building a modern, humane digital financial ecosystem in Vietnam.
– 19:00 17/11/2025
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