Mr. Tran Quang Khai’s inquiry regarding discrepancies in his social insurance contribution period on the VssID app.
The Government’s Electronic Information Portal recently published an inquiry from Mr. Tran Quang Khai, who has been using the VssID app to monitor his social insurance contributions. Previously, the app functioned normally, displaying his contribution period as approximately 14 years and 8 months.
However, Mr. Khai recently noticed that his recorded contribution period had reduced to only 10 years and 7 months. His contributions from 2010 to 2015 were missing.
In response, Mr. Khai requested that the relevant authorities investigate and resolve his case.
Vietnam Social Security’s Response:
Vietnam Social Security acknowledged that some users, including Mr. Khai, have experienced missing contribution periods on the VssID app. Affected individuals are advised to contact their local social insurance agency or employer to coordinate updates to their records.
The agency confirmed that all social and health insurance participation data has been digitized, synchronized, and securely stored in their database, ensuring benefit eligibility for all participants.
Vietnam Social Security is actively implementing solutions to promptly update contribution data on the VssID app for all users.
Following a review, the agency has corrected Mr. Khai’s social insurance, health insurance, and unemployment insurance records to reflect his accurate contribution history.
How to Check Social Insurance Contribution Period on VssID
The VssID app, officially launched by Vietnam Social Security, provides a convenient platform for individuals to access information and perform public services related to social insurance, unemployment insurance, work-related accident insurance, occupational disease insurance, and health insurance.
One of its key features is the ability to view detailed contribution histories. To check your social insurance contribution period, follow these steps:
Steps to view total social insurance contribution period
Step 1: Log in to the app using your social insurance number and password, or via your VNeID account.
Step 2: On the home screen, locate your social insurance number, date of birth, ID number, phone number, and address. To view your contribution period, select “Participation History.”
Step 3: In the “Participation History” section, review your total contribution period and any delayed contributions across all insurance types.
For detailed contribution information, click the eye icon to access additional records.
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