VinFast has officially inaugurated its 350th auto repair and maintenance service center in Tu Son, Bac Ninh. With 350 existing centers and plans to reach 400 by the end of the year, VinFast now boasts the largest customer care network among Vietnamese automakers.
The 350th service center, located at the VinFast Loc Linh 3S dealership in Tu Son, Bac Ninh, spans 4,500 square meters and meets global 3S standards, adhering to VinFast’s stringent requirements. The facility is equipped with state-of-the-art machinery, including advanced diagnostic tools, 3D wheel alignment systems, brake force testers, and eco-friendly water-based paint lines.
Capable of servicing 80–100 vehicles daily, the VinFast Loc Linh center not only meets current customer demands but is also poised to support future growth as VinFast’s vehicle sales continue to rise.
From 200 service centers at the end of 2024, VinFast is projected to reach 400 nationwide by year-end.
Notably, many of VinFast’s 350 operational service centers were converted from existing repair and sales facilities previously serving foreign internal combustion engine brands.
Ms. Duong Thi Thu Trang, Deputy CEO of Global Sales and Marketing at VinFast, stated:
“VinFast’s record-breaking sales have driven a surge in demand for maintenance and repair services. Guided by our philosophy of ‘Customer-Centricity’ and our strong partnership with dealers, we are committed to expanding our network and enhancing service quality to ensure maximum customer satisfaction. This foundation will propel the growth of electric vehicles and accelerate Vietnam’s green transition.”
Inside a VinFast service center.
With manufacturing plants in Hai Phong and Ha Tinh, regional parts warehouses, and an extensive service center network, VinFast is Vietnam’s first and only automaker to guarantee spare part delivery within 24 hours. VinFast also leads with cash compensation for repairs exceeding promised timelines and provides loaner batteries or vehicles for customers awaiting battery or motor repairs.
Volkswagen’s Affordable Electric Vehicle Set to Launch Globally
Volkswagen is making a significant investment in China, aiming to develop new electric vehicles that will reduce costs by 50% compared to other regions.
How Did VinFast Conquer India’s Market and Secure Two Major Awards Right After Launch?
Recently, VinFast India, a subsidiary of the Vietnamese electric vehicle manufacturer, was honored with the prestigious “Electric Vehicle Manufacturer of the Year” title at the Jagran Hi-Tech Awards 2025. Additionally, the company’s VF 7 model was recognized as the “Breakthrough Electric Vehicle of the Year.”
BRICS Nation Invests $1 Billion in Rare Earth Development, Aiming to Reduce China Dependence and Attract U.S. Interest with World’s 5th Largest Reserves
The vast majority of viable rare earth mineral deposits are concentrated in the southern regions of this nation.
VinFast Launches Strategic Offensive in 280 Million-Strong Market: Phạm Nháºt Vượng’s Blueprint to Dominate a Key Territory
VinFast transcends the role of a mere car manufacturer. Under the visionary leadership of billionaire Pham Nhat Vuong, the company is forging a comprehensive ecosystem of services, redefining the automotive experience.
VinFast Leads ASEAN Electric Vehicle Market as Gasoline Car Sales Stall
Electric vehicle (EV) sales across Southeast Asia are surging, while traditional gasoline-powered cars are experiencing a decline. However, the pace of this transition varies significantly from one country to another.
