Vinpearl Hotels and Resorts, a renowned hospitality brand under Vingroup, has recently announced a significant update regarding check-in times. This announcement has garnered attention from travelers, especially as the peak travel season approaches, leading to increased demand for accommodations.
According to the official statement on Vinpearl’s website, all Vinpearl Hotels, Resorts & Spa properties will adjust their check-in time from 2:00 PM to 3:00 PM for new bookings made from December 24, 2025, with stays starting from January 1, 2026. The check-out time remains unchanged at 12:00 PM. Vinpearl explained that this adjustment aims to “optimize operational processes and enhance room quality,” allowing housekeeping staff more time to prepare rooms before new guests arrive.
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The announcement also highlights an exception: Vinpearl Luxury Nha Trang will maintain its original check-in time of 2:00 PM. All other Vinpearl properties, from Nha Trang and Phu Quoc to urban hotels, will uniformly adopt the new check-in time starting in 2026.
This update quickly captured the attention of travelers and hospitality professionals. As reported by Zing News, Vinpearl’s decision to shift check-in times to 3:00 PM aims to standardize service experiences across its entire network.
A Vinpearl representative stated that delaying check-in times “reduces pressure on housekeeping during the peak hours of 11:00 AM–2:00 PM, ensuring room quality standards are met before handing over to new guests.”
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Why are check-in and check-out times typically set between 2:00 PM–3:00 PM and 11:00 AM–12:00 PM?
Globally, hotels from Asia to Europe and the Americas follow a similar schedule, with check-in times in the early afternoon and check-out times around midday. According to Prostay, an international accommodation expert, the period from 12:00 PM to 3:00 PM is considered the “golden window” for housekeeping to clean, sanitize, and prepare rooms for new guests.
RoomMaster notes that each room typically requires 45 to 90 minutes to meet international hotel standards. During high occupancy periods, this process may take longer. “This is why most hotels set check-in times after 2:00 PM, ensuring rooms are fully prepared for arriving guests,” RoomMaster explains.
Check-in/Check-out policies directly impact housekeeping services and guest experiences (Illustrative image)
NDTV Travel, a leading Indian travel platform, explains that a 11:00 AM or 12:00 PM check-out allows guests ample time for breakfast and packing while preventing overlap between departing and arriving guests. Major chains like Hilton, Marriott, IHG, and Accor adhere to these standards to optimize guest flow and reduce housekeeping strain.
Early Check-in and Late Check-out: Essential Tips for Travelers
Early check-in and late check-out are common requests, especially for guests with early flights or late departures. However, Hilton Honors and Marriott Bonvoy emphasize that flexibility depends on room availability. If rooms are ready before the standard time, guests may check in as early as 12:00 PM. Some hotels charge fees for check-ins before 10:00 AM–11:00 AM.
Booking advises guests arriving late at night to notify the hotel in advance to avoid being marked as a “no-show.” Unannounced late arrivals can lead to room cancellations after 6:00 PM, as hotels aim to maximize occupancy.
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Late check-outs are often accommodated until 1:00 PM–2:00 PM if rooms are available and no new guests are waiting. Agoda notes that international hotels typically charge 50% of the room rate for check-outs after 4:00 PM and a full night’s rate after 6:00 PM, as the room cannot be resold for the day.
For early check-outs, most hotels do not charge fees if guests depart early within the same day. However, shortening a booked stay may incur an “early departure fee,” usually 50–100% of the next night’s rate.
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Vinpearl’s decision to adjust check-in times to 3:00 PM from 2026 aligns with international hospitality standards and global industry trends. As occupancy rates rise, especially during peak seasons, the preparation time before guest arrival becomes increasingly critical.
Travelers should proactively review check-in and check-out policies before each trip and notify hotels early of any special requests. This ensures a smooth journey, minimizes additional costs, and allows hotels to optimize room arrangements, enhancing the experience for all parties involved.
