Nam A Bank has announced that customers must update their information in full when opening and using payment accounts to avoid disruptions, in compliance with the State Bank of Vietnam’s regulations effective January 1, 2026.
Individual customers who are Vietnamese citizens or Vietnamese nationals with undetermined citizenship must update details such as occupation, personal identification numbers, and permanent residence addresses.
For Vietnamese citizens, valid identification documents include Citizen Identity Cards (CCCD), ID cards, or electronic ID cards. Minors under 14 without ID cards must provide birth certificates.
Foreign nationals must also update their information, including passport numbers or identification details issued by foreign authorities, visa numbers, or visa exemption documents (for those residing in Vietnam).
Banks urge customers to promptly update their information to prevent account disruptions.
Techcombank has also announced that, starting January 1, 2026, certain identification documents will no longer be accepted for transaction verification. Customers must update their chip-embedded CCCD at Techcombank branches to ensure uninterrupted service.
According to Circular 17/2024/TT-NHNN, Circular 18/2024/TT-NHNN, and the Identity Card Law 26/2023/QH15, some identification documents will be invalid for bank transactions from 2026. Techcombank advises customers to update their information promptly to continue using bank accounts, cards, and related services.
Another bank, Agribank, has announced it will stop accepting passports for transactions from January 1, 2026.
From 2026, Agribank will no longer accept passports for transactions on payment accounts for Vietnamese citizens across all channels. Customers must use chip-embedded CCCD, ID cards, or electronic ID cards for transaction verification.
To avoid transaction interruptions, Agribank customers currently using passports as identification must visit branches nationwide to update their information with chip-embedded CCCD/ID cards/electronic ID cards before January 1, 2026.
Agribank’s announcement
Customers can update their chip-embedded CCCD information via the bank’s app
“Bank to Halt All Account, Card, and Service Transactions for This Customer Group in Less Than a Month”
Attention all customers of this bank!
Ho Chi Minh City International Marathon Techcombank Season 8 Launches: The City’s Iconic Race Continues to Inspire the Spirit of “Running for a Superior Vietnam”
On December 5th, the 8th season of the Ho Chi Minh City International Marathon Techcombank officially commenced with a grand opening ceremony and press conference. This prestigious event was held under the esteemed guidance of the Ho Chi Minh City People’s Committee, the Department of Tourism, the Department of Culture and Sports, and the Ho Chi Minh City Athletics Federation. Vietnam Technological and Commercial Joint Stock Bank (Techcombank) proudly serves as the strategic sponsor, with Sunrise Events Vietnam as the coordinating partner.
Current Mortgage Interest Rates for Young Homebuyers: What You Need to Know
Several banks have halted preferential loan packages for young homebuyers, while others continue to offer loans with slightly increased interest rates. Warnings persist regarding rising lending rates and the significant flow of credit into the real estate sector.
Banks Suddenly Halt Housing Loan Incentives for Young Buyers
Several banks have discontinued preferential housing loan packages for young buyers, while others continue to offer loans with slightly increased interest rates.
CIO Techcombank in the Hot Seat: Leveraging AI for Real-World Problem Solving
“A.I Thực Chiến,” the first-ever national TV competition focused on artificial intelligence and a flagship AI program nationwide, is nearing the end of its semi-final rounds. In the latest episode, teams tackled the theme “Building a Bank’s Financial Report,” judged by special guest Mr. Nguyễn Anh Tuấn, Director of Technology Division at Techcombank. During the segment, Techcombank’s CIO unveiled a four-step process to transform data-driven ideas into complete AI solutions, while also discussing the role of businesses in nurturing Vietnam’s next generation of AI talent.
