Prime Minister’s Visit to VikKafe: An Inspiring Tale of Women in Digital Banking

Mr. Le Van Thanh, Deputy General Director of Vikki Bank, shared: “The Prime Minister sampled various teas and coffees, praising both the flavors and the creativity of the female staff. Before leaving, he gently took the cups he had used instead of leaving them behind. This simple, delicate gesture reflects a deep appreciation for the hard work and entrepreneurial spirit of the women who tirelessly refresh the bank’s image.”

A small moment, yet it ignites the belief that any initiative, no matter how modest, can create value for the community when nurtured with passion.

VikKafe – A Budding Entrepreneurial Venture by Women in Banking

From this humble story, VikKafe has become a cherished hallmark of Vikki Bank. More than just a coffee corner within a branch, VikKafe embodies the spirit of female entrepreneurship: gentleness, refinement, attentiveness, and a passion for creating warm experiences for customers.

In early October 2025, three Vikki Bank branches launched VikKafe spaces—a “financial hub” where customers can transact in a relaxed atmosphere while savoring beverages crafted by bank staff.

At the launch, Mr. Le Van Thanh encouraged the women: “Today, each branch isn’t just opening a new space but also embracing a more refined, intimate, and emotionally rich approach to customer engagement through VikKafe.”

This model marks a humane shift in banking services, transforming every transaction into a warm, caring experience infused with kindness.

Revitalizing Vikki Bank – A Digital Banking Transformation

Behind a small coffee counter lies the larger story of a bank’s powerful resurgence.

In early 2025, the State Bank tasked HDBank with acquiring DongA Bank to ensure systemic stability. Just one month later, DongA Bank was rebranded as Vikki Bank—a next-generation digital bank aspiring to set the standard for future digital banking.

The restructuring process has been seamless: Transaction systems remain uninterrupted, depositors’ rights are fully protected, and operations are transitioning as planned.

Rising from a legacy of heavy losses and a decade of special supervision, nearly 4,000 employees now stride confidently toward the future.

In just nine months, Vikki Bank has surpassed expectations: The bank has returned to profitability, with nearly 2 million app downloads, 1.5 million new customers, 20 trillion VND in online deposits, 80 trillion VND through branches, and recognition as the most mentioned bank in digital spaces. Website traffic has surged to over 3.9 million visits, and employee income has increased by 70%.

These figures herald the rise of a new bank, pulsating with the vitality and spirit of the digital age.

When a Small Story Sparks a Big Impact

The Prime Minister’s visit to the VikKafe booth, his conversations with the bank’s women, and his act of carrying the used cups—this image has become a heartwarming tale at the conference.

For the women behind this initiative, it’s an unforgettable encouragement.

For Vikki Bank, it’s a testament to its journey of innovation: Every person, every effort, every idea—no matter how small—is centered on human experiences.

VikKafe is more than a coffee counter. It symbolizes the creativity, dedication, and resilience of the women in banking who have illuminated Vikki Digital Bank’s path to revival.