MoMo Promotes Green Commuting Habits with QR Tap & Go Model at Metro Stations

Hanoi set a target of 19.3 million passengers for 2025, achieving it in just six months. This milestone demonstrates that the metro has moved beyond its trial phase and become a staple in the daily commute of residents.

However, for the metro to truly become a mainstream choice, the user experience must be streamlined at every touchpoint. Queuing to buy tickets, navigating ticket machines, or handling cash remain barriers, especially for older adults or those less tech-savvy. In this context, cashless payment methods like QR Tap & Go, allowing users to scan and go, are emerging as solutions that make the metro more accessible, aligning with the fast-paced and flexible urban lifestyle.

In line with this green mobility trend, MoMo continues to roll out initiatives in Hanoi and Ho Chi Minh City, bringing its familiar and simple payment method to millions. Instead of navigating ticket machines or carrying cash, users simply open MoMo—a platform they already use daily—scan the QR code, and pass through the gate in seconds. This aligns with MoMo’s 15-year mission: making financial services accessible, user-friendly, and integrated into everyday Vietnamese life.

Integrating MoMo Payments at Hanoi Metro: Simplifying Commutes for All

Recently, MoMo officially became a cashless payment option at Hanoi Metro. Users can now scan MoMo QR codes directly at metro stations for quick entry, eliminating the need for paper tickets or ticket machines. This expansion follows MoMo’s successful rollout in Ho Chi Minh City earlier this year, reducing queues, minimizing cash-related errors, and enhancing convenience for less tech-familiar passengers.

To encourage metro usage, MoMo offers a “First Ride Free on Hanoi Metro” promotion. Users scanning QR codes with MoMo at gates receive cashback based on program terms. This incentive is designed to appeal to everyone, from first-time riders to daily commuters, making public transit more accessible without cost or complexity concerns.

This small step has a significant impact: empowering diverse user groups, especially seniors or those new to digital services, to confidently embrace modern public transport. As payment processes become familiar, choosing the metro will naturally become part of daily routines.

MoMo at Digital Day 2025 (Ho Chi Minh City): Bringing Digital Finance to Urban Touchpoints

In parallel with Hanoi, MoMo is making metro payments more accessible in Ho Chi Minh City through the Thu Duc Digital Technology Day 2025. Held within Metro Line 1, the event lets passengers experience Tap & Go firsthand: open MoMo, scan the code, and pass through—no paper tickets required. This seamless experience has been widely embraced by diverse users, from young professionals to seniors, thanks to its universal appeal and ease of use.

Residents experience MoMo’s QR Tap & Go feature at the Thu Duc Digital Technology Day 2025

At the event, MoMo also offers new users a CGV combo voucher when they enter code MOMOHA upon first wallet activation. This initiative encourages first-time MoMo users to explore digital financial services and public utilities naturally.

Mr. Nguyen Ba Diep, Co-founder of MoMo Financial Technology Group, shared: “After over 15 years of growth, MoMo has evolved from a mobile payment app to a digital financial platform serving over 30 million users across essential life sectors. MoMo believes that even small payment innovations, when timely and needs-driven, can positively and sustainably impact urban operations. The QR Tap & Go model in Hanoi and Ho Chi Minh City metros exemplifies how technology can help residents adopt modern, eco-friendly transport solutions. MoMo aims to continue partnering with stakeholders to bring digital utilities closer to the public.”