From Instant Home Valuations to Lightning-Fast Disbursements: How VIB Leverages Technology to Empower Borrowers Financially

The Vietnamese personal credit market is undergoing a profound transformation. Borrowers are no longer seeking just a loan; they are looking for a flexible financial solution tailored to their income cycles, personal financial rhythms, and adaptable to life's uncertainties.

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Technology is reshaping customer expectations: they want approvals within hours, not days; clear cost transparency instead of complex terms; and most importantly—control over their cash flow. In this context, VIB’s recognition by Euromoney (UK) as the “Best Bank for Home Buyers in Vietnam 2025” and Super Cash’s award from Boston Brand Research & Media (USA) as the “Most Innovative and Personalized Lending Solution in Vietnam 2025” are notable milestones. These accolades reflect a shift in evaluating lending capabilities, emphasizing customer-centric strategies over traditional metrics.

Best Bank for Home Buyers: Technology as a Strategic Advantage

Euromoney’s award highlights a market shift: focus on borrower experience, transparency, and technology integration. VIB’s approach addresses Vietnam’s complex home loan process, leveraging data and flexible policies.

VIB’s 800,000-property database enables instant valuations. Borrowers can check limits via MyVIB, planning finances proactively. Multi-dimensional credit scoring reduces approval times to 4–8 hours, crucial in today’s fast-paced market.

Product design prioritizes cash flow flexibility. Fixed interest rates (3–12 months) offer transparency, while options like “Borrow 1 billion VND, pay 1 million VND monthly for 5 years” reduce initial burdens.

Flexible repayment options include 0% early repayment fees, empowering borrowers. Standardized policies and tailored products streamline processes, with 100% digital solutions via MyVIB and Max by VIB.

Super Cash: “One Limit, Two Uses” Revolutionizing Financial Control

Super Cash offers a single credit line up to 1 billion VND for spending or cash withdrawals. Fully digital, it approved 3,500 loans (150 billion VND) in 60 days, showcasing scalable digital lending.

Installment Payments via VIB Debit Cards: A Vietnam First

VIB’s installment feature allows debit cardholders to split transactions post-purchase, with 0% interest and 5% cashback via Max by VIB, enhancing financial flexibility.

From Products to Personalized Financial Ecosystems

VIB’s strategy leverages Big Data, AI, and income-lifecycle products. With 90% digital transactions and 7 million active users, it sets new standards in personalized banking.

In a competitive market, VIB’s awards signify a shift: prioritizing customer experience, flexibility, and empowerment—redefining personal lending in Vietnam.

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