The Stock Exchange Firm’s Connection Error to HOSE Due to a Power Outage at Quang Trung Software Park

On the morning of July 5th, several securities companies reported disrupted trading orders at HOSE.

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Specifically, MBS Securities announced that trading orders at HOSE are currently disrupted. The company is in the process of checking and coordinating the handling.

Similarly, Funan Securities is also experiencing connection issues, leading to interruptions in the login and online trading process. Investors with trading needs will have to contact brokers directly. At the time of this announcement, the company stated that the technical department is urgently concentrating resources to fix the problem.

According to the writer’s source, the connection interruption to HOSE this morning was due to a power outage at Quang Trung Software Park (QTSC), which required a switch from the power grid to the backup power system. This process took a short time, from 1 to 2 minutes, leading to the disruption. Securities companies with servers located at QTSC will experience connection interruptions.

HOSE’s Backup Data Center at QTSC (Photo: Phat Vinh)

At the same time, HOSE’s Backup Data Center is also located at QTSC. The data center meets Tier III standards and is considered a Data Center with state-of-the-art technology in Southeast Asia. The center was inaugurated in 2013 and officially put into use in May 2014.

The project was constructed on a site area of 5,000m2 with a total floor area of 16,000m2, nine floors, and a mezzanine.

In 2018, a power cut at QTSC caused a series of websites of newspapers and electronic information pages such as Thanh Nien, Sai Gon Giai Phong, Phap Luat Ho Chi Minh City, Zing.vn, etc., to become inaccessible or unstable (on the morning of September 23, 2018).

Clarifying this incident, QTSC issued a statement saying that from September 19, 2018, QTSC had sent emails and messages to businesses within the affected area (not affecting the entire zone) about the power cut by An Phu Dong Power Company to replace three underground cable heads at station T.8-9, T.12-13. Therefore, some intra-zone enterprises would be affected by the power cut from 9:00 am to 2:00 pm on September 23, 2018.

This is a regular, periodic maintenance plan implemented by QTSC in coordination with the power sector. Therefore, QTSC requested that businesses in the affected area take proactive measures.

Yến Chi

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