“Enhancing Your Banking Experience with PVcomBank’s New Feature”
In the past, customers had to copy account numbers and select the beneficiary bank to initiate a transaction. This process was sometimes inconvenient as, on some online chat platforms, customers could only copy the entire text, including messages, account numbers, and bank names, leading to the system being unable to filter the correct information. Customers had to go back and manually enter the account number, which was prone to errors and time-consuming.
With PVcomBank’s new feature, customers can now copy and paste chat contents containing the recipient’s account information, including account number and bank name, into the search box in the “Money Transfer” feature. The system will instantly filter the data, automatically suggest and display the correct beneficiary’s bank account. Customers only need to enter the amount and transfer description to complete the transaction quickly.
Paste the entire chat containing the recipient’s account information into the search box. The system displays the correct information before making the transfer.
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Commenting on this new “smart” feature on the PVConnect app, Ms. Thao from Ha Dong, Hanoi, a PVcomBank customer, shared: “Many of my clients are elderly and not proficient in using smartphones, so they send messages without proper punctuation and with mixed characters and spellings. Before, I had to copy the message to a note, then separately copy the account number to the app, which was very inconvenient and time-consuming. Now, I only need to copy the chat containing the account number and bank name once, and PVConnect will automatically suggest and display the correct recipient’s account. I can quickly check the recipient’s information and make the transfer, which is very convenient.”
PVcomBank’s representative stated that in the process of creating, developing, and innovating products, services, and features in the digital space, PVcomBank always focuses on personalizing the customer experience, even in the smallest details. “Our new account suggestion feature in PVConnect overcomes the limitations of the traditional copy-and-paste method regarding text length, characters, punctuation, and numbers. As long as the content includes an account number and bank name, our system will filter, search, and identify the beneficiary’s information from our database. This not only helps customers double-check the information but also reduces the steps involved in the transaction. Moreover, if customers copy the account information before logging in, PVConnect will immediately recognize this ‘behavior’ and suggest pasting the information for an instant transfer, performing this action automatically,” the PVcomBank representative emphasized.
If you copy the account information before logging into PVConnect, the system will suggest pasting it so you can transfer money immediately.
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With the advancement of technology and the proliferation of social media platforms, people now have various channels to communicate and exchange financial information. As a result, customers increasingly demand convenience, speed, and security in their transactions. By simplifying the manual data entry process and introducing the account suggestion feature, PVcomBank aims to meet these demands and provide a seamless and integrated money transfer experience on online platforms.
Along with over 200 superior features on PVConnect, PVcomBank customers can not only find suitable financial solutions but also explore a diverse ecosystem of digital products and services. Additionally, they can enjoy attractive promotions such as online international money transfer discounts, unlimited cash back on shopping, and PVOne reward points accumulation.
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