In the latest announcement, FPT Digital Retail Joint Stock Company (FPT Retail, code: FRT) and Joint Stock Commercial Bank for Foreign Trade of Vietnam (Vietcombank, code VCB) have signed an agreement to deploy a payment agency model.
Accordingly, from May 16, 2025, customers can deposit and withdraw cash directly at FPT Shop stores nationwide thanks to the payment agency model between FPT Retail and Vietcombank. Customers do not need to go to bank branches, worry about administrative hours, just stop by FPT Shop to perform financial transactions quickly, safely, and conveniently.
A notable advantage of this agreement is that it allows customers to conduct transactions outside of regular business hours and on weekends, as well as enjoy a modern technological environment.
To use Vietcombank’s deposit and withdrawal services at FPT Shop, customers must bring their original and valid ID cards (CCCD/ID cards) that clearly display all information. For regular transactions, customers need to bring their mobile phones to receive and confirm OTP codes. For cash withdrawals from bank accounts, customers need to use a smartphone with the Vietcombank app installed to scan the QR code for transaction verification.
Each customer is allowed to deposit and/or withdraw a maximum of VND 20 million per day, applicable to all agents.
Service Fee (including 10% VAT)
As of May 16, 2025, the FPT Shop system includes 629 stores, operating from 8:00 AM to 10:00 PM daily (may vary by store).
The strategic partnership between Vietcombank and FPT Shop is not just a service integration but also a new step in the journey of building a comprehensive digital ecosystem, bringing convenience closer to Vietnamese people.
FPT Retail and Vietcombank Collaborate to Launch Payment Agency Model
“The partnership between FPT Retail and Vietcombank to launch a payment agency model is a groundbreaking step forward in expanding financial accessibility for customers nationwide. This collaboration aims to provide swift, seamless, and secure financial services, offering a convenient and reassuring experience to all customers.”
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