VPBank Partners with VTV2 to Launch “Caution 247”

Deceived at the Launch Press Conference of the Anti-Fraud Program

During the press conference launching the “Vigilance 247” program, an unexpected incident occurred: journalist Nguyễn Thu Hà, Head of the Science and Education Special Report Division at Vietnam Television, received a call with a familiar yet dangerous script: “Your family hasn’t paid the electricity bill.” On the other end, a voice claiming to be an electricity company employee skillfully manipulated the conversation, creating pressure and quickly providing a fake link, luring users into entering their information to steal their bank accounts.

This is not an isolated incident. In recent years, such fraudulent schemes have become rampant in the digital space, spreading at an alarming rate, rivaling the growth of digital technology itself.

When the VNeID app was launched, fraudulent schemes quickly emerged in its wake. During the travel season, numerous fake hotel fan pages appeared, even garnering more engagement than the official pages. Even biometric authentication, cash-on-delivery payments, and other essential services have become targets for cybercriminals. Day by day, these schemes evolve, becoming more sophisticated, exploiting every digital platform and new technology. Every call, message, or click can inadvertently become bait, turning citizens into victims in the blink of an eye.

A single moment of carelessness—entering login details or an OTP code—can result in the entire account balance being stolen instantly. Simultaneously, numerous “investment” apps have emerged, promising massive returns, enticing people to deposit money before vanishing without a trace. Many victims don’t even realize they’ve been scammed, even after transferring large sums.

This is why VTV2, in collaboration with Vietnam Prosperity Joint Stock Commercial Bank (VPBank) and the Department of Cyber Security and High-Tech Crime Prevention (A05) – Ministry of Public Security, launched the “Vigilance 247” program. Here, incidents are vividly recreated, schemes are thoroughly analyzed, and solutions are shared promptly. The program airs weekly on VTV2 at 8:30 PM every Saturday.

This is not just a warning but a “security handbook” helping citizens strengthen their defenses, protecting themselves and their families in the increasingly complex digital financial landscape.

VPBank: Partnering to Build a “Community Shield”

What sets “Vigilance 247” apart is not just its modern, direct format but also the collaboration of three key forces: mass media, specialized security forces (Department of Cyber Security and High-Tech Crime Prevention (A05) – Ministry of Public Security), and the support of VPBank.

As one of Vietnam’s leading joint-stock commercial banks, VPBank has long pursued a philosophy of sustainable development, linking its growth with the broader societal good. By partnering with “Vigilance 247,” VPBank reinforces its pioneering role, not only providing financial services but also becoming a “gatekeeper” ensuring customer and societal safety in the digital realm.

“The reason VPBank decided to partner with this program stems from a belief: Financial security is not just the responsibility of banks or regulatory bodies but a shared duty of society as a whole,” said Mr. Vũ Mạnh Hưng, Director of Digital Banking Research and Development at VPBank.

In the program, experts from VPBank and the Department of Cyber Security and High-Tech Crime Prevention (A05) will jointly analyze criminal schemes, explain how perpetrators manipulate victims’ psychology, and provide guidance on identifying and avoiding such threats.

“This is not just a social responsibility but a journey to build a ‘community shield’ that we are committed to pursuing. Protecting customer data security is safeguarding the prosperity of every family and, more broadly, the healthy development of the economy,” a VPBank representative stated.

This partnership also extends VPBank’s strategy to become the bank for every household, accompanying the prosperity of customers and the community. While financial products create opportunities for value growth, social programs like “Vigilance 247” ensure that prosperity is built on a foundation of safety, transparency, and sustainability.

With this approach, VPBank has elevated its role from a commercial bank to a “shield of trust” for society, where customers find not only financial solutions but also protection, peace of mind, and long-term companionship.