According to statistics, the primary cause of vehicle damage is water inundation (including hydrostatic lock), accounting for 73% of cases; the remaining 27% is due to falling objects. The estimated maximum compensation per vehicle reaches up to 700 million VND.
To support customers, DBV has mobilized surveyors from neighboring areas and collaborated with independent experts to expedite damage assessments. The company confirms that all loss notifications in Hanoi have been received and processed on-site.
Additionally, DBV has implemented various support measures, including guiding customers on damage prevention, arranging rescue services, and directing vehicles to the nearest affiliated garages for repairs.
Previously, after Typhoon Ragasa (No. 9), DBV handled and repaired 158 water-damaged vehicles, with an estimated compensation of approximately 1.6 billion VND. During Super Typhoon Yagi in 2024, the number of damaged vehicles reached 800, with compensation totaling 13.4 billion VND.
DBV notes that the most severe damage to vehicles during the rainy season is typically caused by hydrostatic lock or falling objects. For customers without hydrostatic lock coverage, the company only covers rescue costs, interior repairs, electrical systems, and body work. Engine damage due to water entering the combustion chamber is only compensated if supplemental insurance is purchased.
Given the complexity of assessing water-damaged vehicles, DBV has instructed affiliated garages to prepare repair plans in advance to reduce turnaround time and minimize disruption to customers’ mobility.
Typhoon Bualoi made landfall in Nghe An – Quang Tri from 0:30 to 13:00 on September 29, bringing heavy rainfall to multiple provinces, including Hanoi, Lao Cai, Thanh Hoa, and Nghe An. As of this morning, the floods have resulted in 29 fatalities, 22 missing persons, 139 injuries, and 8 crew members of the ship Gia Lai remain unaccounted for.
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