Accelerating Digital Transformation: NCB Triumphs at Global Banking & Finance Review 2025

National Citizen Commercial Bank (NCB) has been honored with three prestigious technology awards by Global Banking & Finance Review (UK), recognizing its significant strides in comprehensive digital transformation, elevating customer experience, and leading the way in the era of digital finance.

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NCB has been honored with three prestigious awards: “Best Banking Technology Implementation Vietnam 2025,” “Best Data Platform Implementation in Banking Vietnam 2025,” and “Best Banking Technology Project (RLOS) Vietnam 2025.” These accolades recognize NCB’s remarkable achievements in continuously innovating and enhancing its technology systems and solutions, driving digital transformation, and consistently meeting the evolving demands of its customers.

NCB Receives Three International Technology Awards

The awards are based on stringent criteria, evaluating the effective application of modern technology in governance, operations, and the development of flexible digital financial solutions. According to Global Banking & Finance Review, NCB outperformed numerous regional banks due to its successful implementation of system-wide digital transformation, from technological infrastructure to product and service offerings, transitioning from a traditional to a comprehensive digital bank.

In recent years, NCB has aggressively invested in technology infrastructure and solutions under its new Digital Wealth strategy. The bank upgraded its Corebanking T24 system to the latest version, adopting IBM server infrastructure. Additionally, NCB pioneered the use of Google Cloud to enhance data integrity protection and upgraded security platforms, implementing App Shield for its Mobile App Banking to safeguard customers against cyber threats.

NCB Collaborates with Global and Regional Tech Leaders to Accelerate Digital Transformation

NCB has partnered with leading global and regional technology firms such as Google, IBM, LUMIQ, Zoho Corporation, CMC Telecom, and FPT to execute complex digital transformation projects, offering customers a wide range of comprehensive payment solutions.

As a result, NCB has achieved significant milestones, including being the first bank to enable account opening via the VNeID app, contributing to national digital transformation and providing superior convenience and security. The bank also launched a new version of its Loan Origination and Credit System (RLOS), allowing anytime, anywhere customer consultations and loan approvals within 5 minutes, ensuring quick and efficient access to capital.

According to NCB representatives, investments in technology have optimized processes, increased productivity, enhanced customer experience, and significantly reduced operational costs. NCB continues to vigorously pursue digital transformation, aiming to deliver innovative banking experiences and become a leader in financial service innovation, contributing to the sustainable development of the communities it serves.

Previously, NCB was awarded “Most Innovative Retail Banking Application Vietnam 2023” for its NCB iziMobile app by Global Banking & Finance Review and was recognized as a “Technology Leading Enterprise – Tech Empowerment Awards 2025” at the HR Asia Awards 2025 for its pioneering use of technology in product enhancement and digital workplace development.

The recognition from Global Banking & Finance Review and other prestigious domestic and international organizations underscores NCB’s significant strides in comprehensive digital transformation, contributing to the sustainable growth of the industry and delivering increased value to the community.

Global Banking and Finance Review (GBAF) is a renowned international finance magazine, attracting over 12.2 million annual visitors and boasting more than 100,000 readers across 200 countries. GBAF awards are judged by leading economists, financial institutions, and central banks from 190 nations, setting the global standard for evaluating the effectiveness and reputation of digital financial applications.

Minh Tài

– 11:58 14/10/2025

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NCB Wins Three International Technology Awards from Global Banking & Finance Review

National Citizen Commercial Bank (NCB) has been honored with three prestigious technology awards by Global Banking & Finance Review (UK), recognizing its significant strides in comprehensive digital transformation, elevating customer experience, and leading the way in the digital finance era.