The annual tax season is a much-needed period of hard work and heavy workload for accounting services. Ngô Thanh Hạnh, General Director of Thanh Hạnh Commerce and Tax Agency Company Limited (THTax), explained that besides manual accounting which costs a lot of time checking data and sending reports to clients, THTax also ran into difficulties when data was not synchronized. This resulted in slow progress, backlog of files, and inability to manage staff performance. Therefore, THTax could not take on more clients and increase revenue. Additionally, THTax had issues managing clients in a scattered manner without focus when using several individual software to process different functions like delivery, accounting, reporting, and accounts receivable.
THTax agency multiplies productivity by 5 times when digitizing business operations with MISA ASP
Knowing the shortcomings, Ngô Thanh Hạnh researched and decided to “digitize” business operations with the accounting service platform MISA ASP to make revolutionary changes for THTax during the peak tax season.
After four tax seasons with MISA ASP, the THTax General Director said, “All the troubles in the previous accounting work were completely solved with MISA ASP Accounting software integrated on the MISA ASP platform. This solution helps us deliver documents automatically and immediately, focusing on handling multiple documents quickly, minimizing manual operations up to 90%, and there are no more worries about errors. The accounting time is also shortened to just 1 hour/client compared to 5 hours/client before. In addition, declarations and reports are made directly on the software without having to go through another supporting declaration system, making it convenient, fast, and accurate for accountants to create reports.”
Thanks to that, THTax had more time to control and evaluate clients’ records to give them advice on more efficient and optimal solutions. Ms. Thanh Hạnh also added that applying the MISA ASP accounting service platform significantly raised THTax staff productivity, managed more clients, and doubled the income compared to the time before using the platform.
Similarly, Sai Nam Tax Agency has also gained unexpected success during the tax season, affirming the benefits that MISA ASP has brought to accounting services. Ms. Vo Thi Thuc Vien, Director of Sai Nam Tax Agency, said that MISA ASP connects to the tax authority, electronic bank, and combines AI, Big data, and Chat GPT technologies to automate the work entirely and synchronize data quickly. At the same time, the feature that Ms. Vien found most impressive was the Risk Management feature, designed by synthesizing the experiences of accounting experts over the past 30 years and closely following tax laws, circulars, standards, and connecting with the General Department of Taxation. That helps to automatically identify and review errors and risks to provide high-quality services for clients. Ms. Vien shared more:
“The software particularly supports automatic handling to create material resource codes, and bulk posting of the same business operations occurring in the period. Besides, MISA ASP Accounting also allows accounting services to cross-check detailed books with summary books, summary books with financial statements…, and summary books with periodically submitted and declared tax forms to minimize errors and ensure data consistency for clients.”
With the companion of the MISA ASP accounting service platform, Sai Nam Tax and Training Consulting Company Limited completes tax settlement for clients on time.
Ms. Thuc Vien commented that besides supporting accounting services in deploying tasks, the MISA ASP platform also provided optimal management solutions for accounting services. Through the MISA ASP management software integrated onto the platform, Ms. Thuc Vien can easily manage the number of documents, easily create and track declarations, as well as check final period entries made by staff.
Talking about impressive features of the MISA ASP platform, the two accounting service agencies agreed that the Risk Management sub-system in the MISA ASP Accounting software is an outstanding feature worth mentioning. This feature is designed by synthesizing the experiences of accounting experts over the past 30 years and closely following tax laws, circulars, standards, and connecting with the General Department of Taxation. That helps to automatically identify and review errors and risks to provide high-quality services for clients.
The success achieved by accounting service units and tax agencies has affirmed the value of “digitizing” business operations with digital platforms. MISA ASP is not just a tool that helps accounting service units handle tasks during the tax season more intelligently and quickly but also a solution that supports effective management, improves customer service quality, and creates a premise to upgrade accounting services, tax accounting, and tax agencies.
