On June 28, in Hanoi, Vietnam, Techcombank (TCB) officially introduced its “Techcombank Account,” ushering in a new era of customer experience with its unique features, advanced technology, and over 13.8 million existing and new customers.
Customers experiencing Techcombank’s new services on June 28
Earlier in January 2024, Techcombank launched the “Auto Profit” feature on its Techcombank Mobile app with the message, “Let your money grow while you relax.” This feature, with its ability to optimize returns from idle funds, immediately attracted millions of customers.
Techcombank has now taken another pioneering step in its journey towards a new generation of digital banking by officially introducing the “Techcombank Account – The Auto Profit Era” to its over 13.8 million customers and new users.
The event announcing the Techcombank Account on the morning of June 28
While customers previously enjoyed convenient and secure cashless transactions with their accounts, the interest rates were low, ranging from 0.05% to 0.5% per annum. With the new “Techcombank Account” and its “Auto Profit” feature, customers can now earn optimized returns of up to 3.6% per annum (as per the policy of the respective period) while still having the flexibility to make payment transactions at any time, saving time and providing an enhanced digital experience.
Techcombank has made significant strides in digitizing Vietnam’s financial sector, with milestones such as “Zero Fee” for all electronic transfers in 2016 and the launch of the “New-Age Digital Bank, Techcombank Mobile” in 2021. With the introduction of the “Techcombank Account – The Auto Profit Era,” Techcombank once again asserts its position as a pioneering bank, working alongside the government, the State Bank, and financial institutions towards a larger goal: promoting a cashless society and transforming the digitization of the banking sector to enhance the quality of life for all.
Techcombank customers stepping into a new era
“Whether they are individuals or organizations, leading businesses or aspiring startups, all our customers have dreams and aspirations. With the launch of the ‘Techcombank Account – The Auto Profit Era,’ we aim to be the bank that empowers them to achieve those dreams, starting with their smallest wishes,” said Mr. Nguyen Anh Tuan, Director of Techcombank’s Retail Banking Division, at the event on June 28. “The integration of superior features with ‘Auto Profit’ on the ‘Techcombank Account’ will turn our Techcombank Mobile app into a trusted financial assistant, helping our customers’ money grow automatically.”
Techcombank ended the first quarter of 2024 with over 13.8 million customers, adding approximately 370,000 new customers in the first three months. Of these, 59% came through digital platforms and 39% through branch channels, particularly through the merchant retail customer expansion program. The number of transactions by individual customers through electronic banking channels reached 681.6 million in the first quarter of 2024.
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