In accordance with Article 46 of the Law on Identity Documents 2023 (effective from 01.07.2024) regarding the validity period of Identity Cards, and as requested in the State Securities Commission’s Official Dispatch No. 4501/UBCK-CNTT dated July 19, 2024, on standardizing the data of domestic individual investors, it is necessary to update investor information to match the National Population Database/ e-Identification and Authentication System/ Electronic Identity Card (e-ID) with a chip.
To ensure compliance with regulatory requirements and avoid transaction disruptions when using products/services, many securities companies have notified customers about the update/adjustment of non-chip ID cards to e-ID cards with chips.
Vietcap is proud to be one of the pioneers in digitizing e-ID card update services directly on the online trading platform. Specifically, e-ID card updates can be easily done through both online and offline channels: either directly at the transaction counter or online through our system. While other securities companies have also started sending notifications to investors, Vietcap quickly and proactively connects and shares this information with investors in a timely and accurate manner, demonstrating our commitment to accompanying our customers.
Customer information at Vietcap needs to be updated to match the National Population Database/ e-Identification and Authentication System/ e-ID with a chip by August 31, 2024.
From October 1, 2024, online securities transactions will be interrupted for those who have not updated their e-ID cards with chips/ Identity Cards.
To ensure uninterrupted transactions, customers can update their information through one of the following three methods:
Through Vietcap Web Trading: Here
On Vietcap App: Access the Account Information page and select Change Information
Visit Vietcap’s office directly: Bring the original e-ID card with a chip and a copy of the non-chip ID card/ e-ID card (or the Confirmation of ID Card number issued by the Police Department of Administration, Management, Immigration, and Passport when switching from an ID card to an e-ID card) to complete the information adjustment procedure.
For more instructions on updating your e-ID card with a chip/Identity Card, please visit:
https://www.vietcap.com.vn/huong-dan-chung/cap-nhat-thong-tin-tai-khoan
https://www.vietcap.com.vn/huong-dan-chung/mobile-app-cap-nhat-thong-tin-tai-khoan
Updating e-ID card information with a chip is essential to protect the security of securities accounts and prevent the use of someone else’s personal documents to open accounts and manipulate the market. This also contributes to accelerating the implementation of the Project on Developing Applications of Population Data, e-Identification, and Authentication to Serve National Digital Transformation in the period of 2022 – 2025 and the vision towards 2030, as directed by the Prime Minister.
Vietcap has prepared the necessary resources to maximize customer support, ensuring the fastest update time and optimal data usage to guarantee smooth and secure transactions for our customers without any inconvenience caused by this change.
In addition to legal compliance updates, Vietcap has also brought attractive information to investors recently, such as cash dividend payments and being among the Top 10 Securities Companies with the largest budget contributions to the state treasury. This is thanks to the tireless efforts of all our officers and leaders, as well as the trust of our investors in Vietcap.
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